Beach Haven - Near Pacific Beach Park

This property does not look like the photos. Our bed sheets had obviously been used as there was hair and dirt smudges on them (we told the front desk and they were changed). The place itself was not clean… obvious toothpaste splatter, mold in bathroom. At 9:30 pm, the battery in the smoke detector in a room near ours began beeping every minute or so. We had to turn on white noise and use ear plugs to sleep. Also, the water pressure was a wimpy trickle. Hardly enough to take a shower.

Everyone was very nice and the room was clean and I felt safe as a solo traveler.

Great location. Easy beach access and dining options.

Hidden fees, NO COFFEE , PAY TO PARK

Beach Haven, aesthetics matched the name and location. Quaint beach cottages surrounding the pool in a key gated area. With a kitchenette, that had disposable eating utensils, plates and cups, a plus in cleanliness and convenience. Con: limited parking, small car sized spots and a parking fee.

We have stayed here before, and it works. Proximity to the beach is ideal, and price is so-so. The (new) thing which really irked us and other visitors to whom we spoke is the new high dollar PER DAY charge to park a car. Really? The fee itself is annoying, but even more so is the fact it was charged at the door - not online. The reason we have historically used hotels.com is that we know what we are getting and how much it will cost - before we arrive. This is our second hotels.com experience where we have incurred suprise charges upon our arrival. Think our days of using this site may be coming to an end. The vendor should add the cost (all costs!) into the online price they list. I would argue they, and hotels,com are both guilty here.

This property has really gone downhill since I first visited in 2021. It feels like the management no longer take pride in their facilities or services. Every single time I went to the front desk, I had to wait several minutes to an hour for someone to show up. With customers paying $300/night for a motel experience, I feel like the bare minimum would be to have someone manning the desk. If that requires hiring an additional employee so they can take an extended lunch break, then fine. The rooms need basic maintenance. Rusted door knobs and faucets, peeling paint, A/C needed a new filter, and chipped particle board furniture. Take some pride in a hotel with an incredible location. There was used soap and wrappers in our bathroom. The toiletries, towels, and blankets were laughable quality. Despite the location saving this property, fourth times the charm, i will not be coming back

TLDR: The management and front desk staff are rude and seem not to understand how hotels are supposed to work. This stay felt a bit like an episode of Seinfeld, given its absurdity. Details: - Arrived at the hotel at approximately 2:30pm, at which time there was a sign on the door saying the staff were out to lunch. - After doing a bit of shopping, dragging along my roll-abord bag, I returned at about 3:20, but there was another sign saying that the staff were assisting other customers. - The front desk employee appeared at 3:30, saying that the room was not ready (check-in was 4pm, so that was ok). She said they would try to get it ready by then but could not guarantee it (as if there were no contractual obligation to have the room ready on time). - I checked my bags and asked to use the restroom to change, but she did not allow me to do so. - The front desk employee said she'd call when the room was ready, but she did not call as of 4:15pm, so I returned to check on things myself. - After telling the front desk employee that I wanted to be credited some amount for the room being ready late, she told me there was no reason to be so difficult (perhaps we should refer to the Beach Haven area as the "gaslight district"). - The front desk employee asked me to leave her office while she contacted a manger. - The rude manager ultimately allowed me to stay there (siding with the front desk employee in our discussion), but it was a very difficult encounter.

Had a good stay,Room was spacious and clean,Near alot of stuff which was great!!

The property was very clean and in a great location. You can hear all of your neighbors conversations in the adjacent and above rooms, so it isn't that quiet. We would have loved an early check in but it wasn't made available. Overall a great place to stay with a lot of room.