Aviator Suites Hotel Juneau Airport by Aspen Hotels

The staff are incredibly helpful and personable. Our headboard was not secured to the wall which they said is intentional. It fell off the wall towards the end of the stay and we were physically unable to fix it. Staff said this is a common occurrence. Other than that, it was a comfortable stay! The dumpsters are locked which is a little odd but staff encourage you to set your garbage out and they'll take it. Asking for linens can occur any time of day and staff are super kind about it! Located directly across from the airport, super convenient.

The facility is a tad run-down -- plywood boards on the wall behind the front desk are a not very professional looking. Beds don't have bed skirts, look like dormitory beds. Bathroom was clean.

Great location right across from Juneau airport. Hotel is fine but a bit run down (e.g. carpets and paint). Desk staff were nice.

Overpriced.

Convenience, cost, comfort, location

Nothing much

Close, clean, convenient and the woman at front desk was helpful and extremely pleasant

Toilet flush chain was broken and needed to be replaced, otherwise room was basic, but clean and fine.

Somebody smashed the glass front door that they always keep locked, I assume got frustrated because the card reader wouldn't open it most of the time. Overall this hotel is in need of renovation big time and other than it's across from the airport doesn't have much going for it.

It was very near the airport.

This property needs an update badly. For the price we paid I’d have at least expected a comfortable room. 3 of our 4 beds had dips in the middle leading to uncomfortable rest. Other parts of the hotel show extreme wear as well. On check in we were told we were lucky to have room ready. Sure, we got there right after the advertised check in window, but a reservation is a reservation. We spent a couple days trying to figure out what they would have done to us. It’s nice to save money with a kitchen. If you like hostels this place is still a bit rough but doable if you have enough people to split the bill. Otherwise I’d look elsewhere.

The nicest, most accommodating hotel staff. Will definitely use again. Very convenient to airport. Walking distance.