Mantra Chatswood

This is an average property. I've stayed here a few times, and there isn't anything special about it. Very convenient with the cocktail bar below, but other than that, there aren't any standout features. We found the bed this time very uncomfortable; however, on the other two occasions, it was totally fine. I had a bit of an awkward exchange on arrival- my Wotif app had told me I had paid for the weekend, but the motel told me I hadn't.

was kept awake by plumbing sound and bath was not clean, needed a scrub to get scum off. moved to a second room forcsecond night, less plumbing noise but room was very stuffy and smelt of wet carpet. balcony had dirt on railing that may have fallen from above. just not clean.

Decent hotel in good location pays to get a high floor as garbage truck are noisy otherwise decent overall for the price… pool is small and gym tight but functional.

I would stay here again.

Convenient location and very comfortable accommodation.

Poor attention to detail. Examples - in one bedroom apartment, only one face washer. Couple of grubby areas in kitchen. Toaster didn't work and replacement provided was old, rusty and had an old piece of pita bread already in it (yuk)! Bathroom exhaust inadequate (fogged up straight away). Foyer smelled of garbage. Smoke alarm located only a few feet from toaster and jug, with notice saying use range hood and open window if using. Not good enough!

We stayed 4 nights and our bed wasn't made once by the staff despite us being out everyday giving them time to do it. That was disappointing. There wasn't any information about what was around and how to get to places. We felt like the staff expected us to know the area they didn't seem interested in providing high quality services like you'd except.

Staff were very helpful and friendly. 1 bedroom apartment was roomy but bathroom was very dated and could do with a refresh. Great location and super easy to get around on public transport. Close to shopping and heaps of dining options.

Not Mantras fault for area around the property. Contractors working on external buildings started at 6.30am on a Saturday morning when they are not supposed to start up till after 8am. Not a reflection on Mantra at all, as their room was very quiet and free of noise from surrounding rooms.

The only place I stay in Sydney, excellent.