Clarion Pointe Bettendorf - Quad Cities

The staff was friendly

Nothing

It was a very nice and comfortable stay for the price. The room was clean and staff was very nice.

Upon arrival we were greeted promptly at the front desk as well as every issue was taken care of promptly, however, that is the best I can say. When we entered our non-smoking room, it was over powered by the disgusting smell of cigarettes. The carpet looked like it was not vacuumed and there was garbage left in the room, and not even in a trash can. TVs did not properly work, other members of our group had plumbing issues, broken refrigerators. After returning in the evening, we as well as other members of our group, there were absolutely no parking spots remaining and we were directed to park behind the building in another business parking lot, and told we had to move first thing in the morning. As a member of our group said, the outside and front lobby looked nice, but that’s it. It was like they put lipstick on a pig.

Property was as we expected. My grandsons enjoyed making their own waffles. It was clean!

Nice outside patio to relaxe.

I had made reservations well over a month in advance. We arrived later in the evening (10ish) to find the lobby over run withkids screaming at each other and the adults in the parking lot tailgating. There was no place to park because several spots were used to setup the stereo and coolers. Kids were also running up and down the halls screaming at each other as we went to the room. The music ceased around 1115 pm and the yelling stopped around 1130 pm. Two light bulbs were burned out and the bathroom vent did not work. The tv was disconnected from the cable service supposedly by the previous guests so the front desk had to reconnect it. There was also trash in the corner of the room that wasn't picked up when cleaned.

There was no one at the desk When we arrived. I had to find them in the laundry to check in. The room was dated and the comforters had stains. The bathroom floor was filthy.

Clean hotel easy parking breakfast in morning good economy

Hotel and room were clean and comfortable. Desk agent was very helpful. The only concern i had was that the breakfast was a bit sparse compared to last year when I stayed there. Otherwise a good value hotel!