Masters Inn Augusta at Washington Road

Very clean

Loud and dated AC unit

Nothing

Disgusting bugs all over the room

Nothing

The property was dirty, the floors dirty, pubic hairs on the toilet and floor, the air conditioner sounded like a Mack truck in the room. It was in a horrible location. I did not feel safe.

The puctures on booking.com not what I received. They stuck in Old outdated room Sheets had urine stains,holes in wall dusty cobwebs Dirty. The pictures didn't show this room. If I hadnt of paid I would have left.

1. Old bedspread 2. Dark gloomy 3. Holes in wall 4. Urine stain on sheets 5. Dirty, 6. Cobwebs

I asked to be somewhere with no stairs. They put me in the very back of the hotel.. I am handicap. I had to go up one stairs . I got back Tuesday night after being again all day, and my door was open.i called the office to tell them I didn't feel comfortable staying any longer, and she said you would not get a refund .Manger came and said, "You can have a different room . At that point, I was very uncomfortable on staying there. I was there because my heat had gone out in my home. That night, I returned to my house and stayed in a cold.

Nothing