Golden Nugget Lake Tahoe

The hotel was nice as we stayed in one of the new rooms. Nothing special.

The staff wasn’t really helpful checking in. I think I woke her up. The casino really was old. Didn’t have many newer games.

Las habitaciones muy amplias y limpias

Cobran extras de más no tienen precios netos

Location

The parking lot issue was confusing and there should be no charge as the lot was 100 yards wide.It was old and tired the carpets were old and the elevator was old and dirty

the beds were comfortable

When we arrived we were put in the old section of the hotel that had not been renovated. The room looked like it was from the 70"s including the college dorm refrigerator. The bathtub was disgusting. We didn't even unpack, we went to the hotel reservation desk and asked to be moved. The staff was very rude but agreed to move us . Once we were in our room we waited 4 days for housekeeping to change our linens and bring clean towels. I called on 4 different occasions, and no one showed up. Finally after 4 phone calls someone from housekeeping came to our room to change the linens at 8:30 in the evening. She could not speak English and was not very pleasant even after I tipped her for changing the linens! The hotel advertisement is false. This hotel has 1 steak house and a sports bar. The hotel is under construction and not up to par. The employees at the reservation desk insisted that we check out a day before our reservation was over. Thank goodness I had my paperwork with me showing that I paid for a 9 day stay. They said their computer was in the process of switching to a new system and they could not pull up the correct information for my booking. We stayed 9 days, hotel said we stayed 5 days. We were not informed that we would be charged $20.00 per day to park our car, and we were not informed that there were additional resort fees that we were billed for at time of check out. All in all, I would not recommend this hotel and this was not a good experience for us.

Very nice place.

Very nice room

not much place is old and run down bath tub not draining had to switch room at 930 pm ac was broken night table in room falling apart

everything high price for quality of place