Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8 / 10 Guest Rating

Hugo & Carter's Backpackers & Motel

39 Bell St, Tauranga, Bay Of Plenty, 3110, Tauranga, NZ

Hugo & Carter's Backpackers & Motel - main view

About the Property

Welcome to Hugo & Carter's Backpackers & Motel, your cozy retreat in the heart of Tauranga!

Tranquil Garden Views
Breathe in the beauty of nature from our serene garden, where you can relax and unwind while soaking in the picturesque surroundings.

Comfort & Connectivity
Our 16 thoughtfully designed guestrooms come equipped with complimentary wireless internet to keep you connected during your stay. Enjoy modern bathrooms featuring refreshing showers for your comfort.

Convenient Amenities
Make use of our communal living room, laundry facilities, and a cozy library. Plus, benefit from free self-parking and a microwave in the common area for added convenience.

Don't miss out on the opportunity to enjoy your stay at Hugo & Carter's—book your room today and experience the best of Tauranga!

Facilities & Amenities

Free WiFi
Garden
Designated smoking area
Wheelchair accessible
Television in common areas
Library
Front desk (limited hours)
Parking (limited spaces)
Free self parking
Shared microwave

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent42 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

T
Tommy Shane
Verified booking
family
Standard Room
Stayed in Aug 5, 2022

"Exceptional"

10.0

Value for the money you pay. I was very happy. Might not be for fussy people though. The number given to confirm late arrival was engaged till the afternoon. Had me worried as I was trying advise I’m late and organise receiving key late.

Helpful?
B
Briar
Verified booking
friends
Standard Room
Stayed in Jul 24, 2022

"Good"

2.0

Used soap in shower, floor was not vacuumed and lots of dirt and dust / sticky floor. Sink was visibly dirty also.

Helpful?
C
Corin
Verified booking
family
Standard Room
Stayed in Jan 9, 2022

"Exceptional"

10.0

Found a massive cockroach in the room. Initially the overwhelming smell of what I thought was cleaning product made me happy to know the room had been cleaned but it didn't dissipate.

Helpful?
J
Jihye
Verified booking
Standard Room
Stayed in Dec 19, 2021

"좋아요!"

10.0

숙소는 전반적으로 깨끗하고 수압도 세서 좋습니다! 다만 투숙객들이 시끄러운 경우가 있으나 10시 이후로는 다들 조용하여 지내는데 불편함은 없었습니다. 주차공간이 조금 부족하고 경사가 심해 주차 시 주의가 필요합니다!

Helpful?
S
Shannon
Verified booking
family_with_children
Standard Room
Stayed in Oct 9, 2021

"Exceptional"

10.0

I liked that it was close to town the best stuff and it was big my room was great clean just need bigger parking

Helpful?
J
Joshua
Verified booking
family_with_children
Standard Room
Stayed in Sep 26, 2021

"Good"

6.0

You get what you pay for and this place is perfectly adequate. There were plenty of minor faults, such as a missing lightbulb, one severely flickering lightbulb, lack of on-site parking for the number of units available. We couldn't figure out how to turn the TV on using the universal remote provided and one of the bunk beds had loose screws that made the ladder pretty wobbly. But given it's the cheapest place in town that's not overly surprising. It is nice and secluded and it's nice to be able to let the kids run on the grass outside.

Helpful?
J
J T
Verified booking
Standard Room
Stayed in Aug 2, 2021

"Good"

6.0

The mattress was hard so were the pillows, back ache and sore neck for 2 days. Had to ask for extra towels.

Helpful?
V
Verified traveler
Verified booking
family_with_children
Standard Room
Stayed in Jul 7, 2021

"Excellent"

8.0

Was a great place to stay for the night. Warm, comfortable and safe. Thank you

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Jun 24, 2021

"Good"

4.0

The unit was lovely and clean. We were only given one face cloth for a two person stay over night. The shower took a long time to reach hot and it would not mix with the cold to be able to shower. It was either scolding hot or freezing cold. The ply of the toilet paper was bad that it was hard to rip off to use it just ripped to small pieces when you touched it. The only place to sit in the unit was on the bed (no chairs). We were told it was a motel unit that we were renting for the night so we expected to have a kettle and cups and saucers with tea bags and milk. When I went to the main Kitchen they informed me that none were suppled. We were very disappointed as we paid $86.00 for one nights stay.

Helpful?
V
Verified traveler
Verified booking
family
Standard Room
Stayed in May 2, 2021

"Good"

4.0

Not very clean, sheets had not been changed

Helpful?