Candlewood Suites Frederick by IHG

Room very new and nice. Tiny bathroom for a big spacious room and no safety handles for tub & toilet. Orbitz and Website said Indoor pool and continental breakfast and pics showed big breakfast display. However at check-in...NO CONTINENTAL Breakfast, You must pay for Anything! And Pool CLOSED "for maintenance" (ALL WEEKEND!). Two main reasons I had selected this hotel -Pool & Breakfast. WILL NOT STAY HERE AGAIN. THEY ALSO TRIED TO CHARGE ME AFTER I HAD ALREADY PAID ON ORBITZ. THIS WAS ALSO THE FIRST TIME IN 20 YEARS I PAID MORE ON ORBITZ THAN WHAT THEY TRIED TO CHARGE ME A SECOND TIME. (Their website said there was NO VACANCY, so I had booked on Orbitz) **BEWARE** Very shifty and deceptive marketing and hostile employee when I expressed my discontent.

Room was clean but shower had spots on the wall. AC was excellent, room was spacious, bed was very comfortable. Bottom floor/accessible room was very noisy as it was close to the check in desk, ice machine and smokers patio directly outside the window.

Great hotel for the money, slightly further from the highways than the Marriott compound in town but worth the drive for the value. The rooms are very large, with a full kitchen including a cooktop. Our King room had a recliner as well. The bed was firm; the water pressure was great; the floors were clean hard surfaces so no mystery stains! On the other hand, the pool was out of order.

I am working in Frederick for the next few months and am loving my stay at Candlewood! My suite is nice, comfortable, and perfect for my needs! I have had ZERO issues. As a female staying alone, I feel 100% safe here. The staff are all extremely friendly, welcoming, professional and very accommodating. So far the other guests I have encountered have been kind and quiet. The hotel is in the process of being updated, but if you didn't know work was being done, you'd have no idea. There have been no inconveniences or disturbances from the work going on. This hotel and the people there make having to work far away from home much more tolerable.

Our room was new they had just renovated.

Property was under construction. I wish I had known that before booking! They didn't even offer me a renovated room! I will never stay here again!

Very clean nice rooms

Not in the best condition, staff was not very helpful.

They are remodeling and in the middle of that project, however the room they gave was dirty, smelled bad, tub faucet leaked constantly (we were there for 3 nights) curtains were torn and was just not a pleasant experience. Didnt expect the room to be all remodeled and updated but didnt expect how bad of shape the room they did give is would be.

It appears the hotel is under renovations, but the unrenovated first floor rooms are in use. Unfortunately basic sanitary standards are neglected as the hallway smelled foul, and our room was dirty. The hard floor in our room was sticky and had visible spills that hadn’t been mopped. There were crumbs and hairs beneath the mattress, indicating cleaning standards are lax. We appreciated the full size fridge and exercise room. Breakfast was adequate, but disappointing compared to other hotels in similar price range.