Candlewood Suites Frederick by IHG

The room was spacious, clean, and comfortable. The staff was pleasant and professional. Couldn’t ask for more.

The room was great but someone urinated in the elevator. And it wasn’t cleaned until the morning.

Place was dirty and the entire floor of my room smelled like smoke. My room smelled of an ozone machine that was recently used. Won’t go back

I arrived 2 hours early. I checked in with the desk. Since check-in was technically at 3:00, I asked what time I should return? The gentleman at the desk accommodated me immediately! I was so relieved, that I could settle in and rest from a long trip. He was polite, professional and efficient. It was a great experience working with the staff, even on the day of check-out.

My room was nice...large and comfortable. The towels were soft like they were new. Check in was a breeze..

The staff and service were friendly. However, the room and property were unclean and resulted in our family driving home at bedtime instead of staying for our second night we paid for. The surfaces in the room were visibly uncleaned as we could see markings, residue, and other indications that they were not cleaned from the last guest. When using the hair dryer, it started smoking and almost caught on fire. The bar of soap from the previous guest was still on the bathroom sink; and garbage was still in the garbage when we checked in. We chose this hotel partly so we could enjoy the pool with our kids. The pool was cold and only had one chair in the entire pool area, besides a few broken chaise lounge chairs in the corner. The man at the desk did mention that they are about to begin renovations so, if true, that will be necessary and worth it. The overall feel of the place was that it’s not currently being cared for to a standard that would make guests enjoy their stay or want to return.

Accomadations were good. Nice kitchen are, full size refridgertor, and dishwasher, apartment size stove. Room was nicely laid out and comfortable.

The staff was great, but the physical place is rundown

Booked a handicapped accessible room. While the room was nonsmoking and clean , the room was located on a floor of smoking rooms, leaving the hallways smoky. Breakfast was sub standard choices.

Just wonderful and clean