Country Inn & Suites by Radisson Nashville Airport TN

Clean comfortable close to airport. Also the option to leave my car there instead of the airport was very helpful and reasonable

Clean

You have to pay for parking but had to park off the property and walk.

Location was great.

Security attempted to come into our room at 3am, we were afraid there was something nefarious going on and after 1 night of no sleep the owner thought that a refund for the night would be sufficient after everything we went through.

nothing

Terrible customer service, rooms dirty, door didn't close properly and large gap at the top. They shuttle took us to a nearby restaurant and when we called for pick up, they left us stranded for 45 minutes. When we called to see where driver was we were told he left at 3pm. Never told the next driver. Woman at front desk was unbearable. Wanted to charge $40.00 for early check in when the room was ready. She told us the rooms were ready but wanted the 40 bucks. Being in the hospitality business this was a definite poor service all the way around.

Location and cleanliness

If you plan to shuttle FROM the airport just go ahead and get an UBER especially if you want picked up at night. Was told twice the driver was on his way and he never showed up. Waited an hour and then got an UBER. When we got to the hotel the shuttle van was sitting there and was cold. Had not moved in forever. They even stopped answering the phones when we kept trying to call. The hotel itself was great but I will never stay here again when needing to be picked up by them.

Clean, great location

Parking sucks