Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.3 / 10 Guest Rating

The Ritz-Carlton, Philadelphia

Ten Avenue of the Arts, Philadelphia, us

The Ritz-Carlton, Philadelphia - main view

About the Property

Luxurious Spa and Dining
Indulge in a pampering experience at the Richel D’Ambra Spa & Salon and savor exquisite meals at our on-site restaurant.

Elegant Rooms with Stunning Views
Relax in style with rooms offering picturesque views of Centre City, adorned with warm colors, large windows, and marble bathrooms.

Convenient Location for Sightseeing
Explore nearby attractions like the Philadelphia Museum of Art and the Rodin Museum, just a stone's throw away.

Experience luxury and convenience at Ritz-Carlton Philadelphia.

Facilities & Amenities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Guest room, 1 King Bed - Photo 1
Guest room, 1 King Bed - Photo 2
1/2

Guest room, 1 King Bed

This room features a flat-screen TV and a work desk.

23 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

King Room

Non-refundable
Room Only
20% OFF$492.56

$394.05

Includes taxes & fees

King Room

Non-refundable
Breakfast Included
20% OFF$596.15

$476.92

Includes taxes & fees
Superior, Larger Guest room, 1 King Bed - Photo 1
Superior, Larger Guest room, 1 King Bed - Photo 2
Superior, Larger Guest room, 1 King Bed - Photo 3
1/3

Superior, Larger Guest room, 1 King Bed

This room offers a city view and features a flat-screen TV with cable channels and a work desk.

34 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

DOUBLE SUPERIOR KING BED

Non-refundable
Room Only
20% OFF$1,345.29

$1,076.23

Includes taxes & fees
Suite, Club Lounge access, 1 Bedroom Suite, 1 King, Sofa Bed, City Hall view - Photo 1
Suite, Club Lounge access, 1 Bedroom Suite, 1 King, Sofa Bed, City Hall view - Photo 2
Suite, Club Lounge access, 1 Bedroom Suite, 1 King, Sofa Bed, City Hall view - Photo 3
Suite, Club Lounge access, 1 Bedroom Suite, 1 King, Sofa Bed, City Hall view - Photo 4
Suite, Club Lounge access, 1 Bedroom Suite, 1 King, Sofa Bed, City Hall view - Photo 5
1/5

Suite, Club Lounge access, 1 Bedroom Suite, 1 King, Sofa Bed, City Hall view

This spacious suite features a flat-screen TV with cable channels and a work desk.

55 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Executive Suite, Club lounge access, 1 Bedroom Suite, 1 King, Sofa bed, City Hall view

Non-refundable
Room Only
20% OFF$2,050.2

$1,640.16

Includes taxes & fees
Club lounge access, Guest room, 1 King Bed, City view - Photo 1
Club lounge access, Guest room, 1 King Bed, City view - Photo 2
1/2

Club lounge access, Guest room, 1 King Bed, City view

Guests in this room will have access to the concierge lounge. The lounge offers city views, a dedicated concierge, breakfast and hors d'oeuvres in the afternoon.

33 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Club Access Deluxe King, Club lounge access, Guest room, 1 King, City Hall view, City view

Non-refundable
Room Only
20% OFF$1,338.65

$1,070.92

Includes taxes & fees
Lower Floor, 1 Bedroom Suite, 1 King - Photo 1
Lower Floor, 1 Bedroom Suite, 1 King - Photo 2
Lower Floor, 1 Bedroom Suite, 1 King - Photo 3
1/3

Lower Floor, 1 Bedroom Suite, 1 King

The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features tiled floors, a seating area with a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.

46 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

One Bedroom Suite Lower Floor

Non-refundable
Room Only
20% OFF$885.29

$708.23

Includes taxes & fees

One Bedroom Suite Lower Floor

Non-refundable
Breakfast Included
20% OFF$988.88

$791.1

Includes taxes & fees
Guest room, 2 Double - Photo 1
Guest room, 2 Double - Photo 2
Guest room, 2 Double - Photo 3
Guest room, 2 Double - Photo 4
1/4

Guest room, 2 Double

The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

30 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Two Double Room

Non-refundable
Room Only
20% OFF$492.56

$394.05

Includes taxes & fees

Two Double Room

Non-refundable
Breakfast Included
20% OFF$596.15

$476.92

Includes taxes & fees
Superior Double, Larger Guest Room, 2 Double - Photo 1
Superior Double, Larger Guest Room, 2 Double - Photo 2
Superior Double, Larger Guest Room, 2 Double - Photo 3
1/3

Superior Double, Larger Guest Room, 2 Double

The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

33 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Superior Two Double Room

Non-refundable
Room Only
20% OFF$559.89

$447.91

Includes taxes & fees

Superior Two Double Room

Non-refundable
Breakfast Included
20% OFF$663.46

$530.77

Includes taxes & fees
Smaller Guest room, 1 Queen - Photo 1
Smaller Guest room, 1 Queen - Photo 2
1/2

Smaller Guest room, 1 Queen

The double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

20 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Smaller Queen Room

Non-refundable
Room Only
20% OFF$481.35

$385.08

Includes taxes & fees

Smaller Queen Room

Non-refundable
Breakfast Included
20% OFF$584.93

$467.94

Includes taxes & fees
One-Bedroom Club Suite - Club Lounge Access - Photo 1
One-Bedroom Club Suite - Club Lounge Access - Photo 2
One-Bedroom Club Suite - Club Lounge Access - Photo 3
One-Bedroom Club Suite - Club Lounge Access - Photo 4
One-Bedroom Club Suite - Club Lounge Access - Photo 5
1/5

One-Bedroom Club Suite - Club Lounge Access

This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker and executive lounge access. The unit has 2 beds.

53 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Club Access King Suite, Club lounge access, 1 Bedroom Suite, 1 King

Non-refundable
Room Only
20% OFF$1,884.71

$1,507.77

Includes taxes & fees
Standard King Room with Roll-in Shower - Mobility and Hearing Accessible - Photo 1
Standard King Room with Roll-in Shower - Mobility and Hearing Accessible - Photo 2
1/2

Standard King Room with Roll-in Shower - Mobility and Hearing Accessible

The unit offers 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Hearing accessible

Standard Room 1 King Bed (Mobility Accessible Roll-in Shower)

Non-refundable
Room Only
20% OFF$538.21

$430.57

Includes taxes & fees
Executive Suite, Club lounge access, 1 Bedroom Suite (Mobility & Hearing Accessible w/ Roll-in Shower) - Photo 1
Executive Suite, Club lounge access, 1 Bedroom Suite (Mobility & Hearing Accessible w/ Roll-in Shower) - Photo 2
Executive Suite, Club lounge access, 1 Bedroom Suite (Mobility & Hearing Accessible w/ Roll-in Shower) - Photo 3
Executive Suite, Club lounge access, 1 Bedroom Suite (Mobility & Hearing Accessible w/ Roll-in Shower) - Photo 4
Executive Suite, Club lounge access, 1 Bedroom Suite (Mobility & Hearing Accessible w/ Roll-in Shower) - Photo 5
1/5

Executive Suite, Club lounge access, 1 Bedroom Suite (Mobility & Hearing Accessible w/ Roll-in Shower)

0
Sleeps 3
Amenities
Hearing accessible

Executive Suite 1 Bedroom (Mobility/Hearing Access Roll-in Shwr)

Non-refundable
Room Only
20% OFF$2,057.23

$1,645.78

Includes taxes & fees
Standard King Room with Adapted Tub - Mobility and Hearing Accessible - Photo 1
Standard King Room with Adapted Tub - Mobility and Hearing Accessible - Photo 2
1/2

Standard King Room with Adapted Tub - Mobility and Hearing Accessible

The unit offers 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Adapted bathHearing accessible

Standard Room 1 King Bed (Mobility/Hearing Accessible Tub)

Non-refundable
Room Only
20% OFF$538.21

$430.57

Includes taxes & fees
Standard Double, Guest room, 2 Double (Mobility & Hearing Accessible w/ Tub) - Photo 1
Standard Double, Guest room, 2 Double (Mobility & Hearing Accessible w/ Tub) - Photo 2
Standard Double, Guest room, 2 Double (Mobility & Hearing Accessible w/ Tub) - Photo 3
Standard Double, Guest room, 2 Double (Mobility & Hearing Accessible w/ Tub) - Photo 4
1/4

Standard Double, Guest room, 2 Double (Mobility & Hearing Accessible w/ Tub)

The unit offers 2 beds.

0
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Adapted bathHearing accessible

Standard Room 2 Double Beds (Mobility/Hearing Accessible Tub)

Non-refundable
Room Only
20% OFF$538.21

$430.57

Includes taxes & fees

Standard Double, Guest room, 2 Double

Non-refundable
Breakfast Included
20% OFF$792.6

$634.08

Includes taxes & fees
Standard King Room with Roll-in Shower - Mobility Accessible - Photo 1
Standard King Room with Roll-in Shower - Mobility Accessible - Photo 2
1/2

Standard King Room with Roll-in Shower - Mobility Accessible

The unit has 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)

Standard Room 1 King Bed (Mobility/Hearing Access Roll-in Shwr)

Non-refundable
Room Only
20% OFF$538.21

$430.57

Includes taxes & fees
Junior Suite, 1 Bedroom - Photo 1
Junior Suite, 1 Bedroom - Photo 2
Junior Suite, 1 Bedroom - Photo 3
Junior Suite, 1 Bedroom - Photo 4
1/4

Junior Suite, 1 Bedroom

1 King Bed815 sq feet Layout - Bedroom and sitting areaInternet - WiFi Entertainment - 49-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Pillowtop bed, Frette Italian linens, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Grab bar near toiletEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

76 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Junior Suite 1 Bedroom

Non-refundable
Room Only
20% OFF$967.36

$773.89

Includes taxes & fees

Junior Suite, 1 Bedroom

Non-refundable
Breakfast Included
20% OFF$1,245.86

$996.69

Includes taxes & fees
Deluxe Room, 1 King Bed - Photo 1
Deluxe Room, 1 King Bed - Photo 2
Deluxe Room, 1 King Bed - Photo 3
Deluxe Room, 1 King Bed - Photo 4
Deluxe Room, 1 King Bed - Photo 5
Deluxe Room, 1 King Bed - Photo 6
Deluxe Room, 1 King Bed - Photo 7
Deluxe Room, 1 King Bed - Photo 8
1/8

Deluxe Room, 1 King Bed

1 King Bed280-sq-foot room with city views Layout - Separate sitting areaInternet - WiFi Entertainment - 49-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Pillowtop bed, Frette Italian linens, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Grab bar near toiletEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Club Access Deluxe King, Club lounge access, Guest room, 1 King,

Non-refundable
Room Only
20% OFF$1,377.5

$1,102

Includes taxes & fees
Deluxe Room, 1 Double Bed - Photo 1
Deluxe Room, 1 Double Bed - Photo 2
Deluxe Room, 1 Double Bed - Photo 3
Deluxe Room, 1 Double Bed - Photo 4
Deluxe Room, 1 Double Bed - Photo 5
Deluxe Room, 1 Double Bed - Photo 6
Deluxe Room, 1 Double Bed - Photo 7
1/7

Deluxe Room, 1 Double Bed

1 Double Bed320 sq feet Club Level - Club Lounge access and continental breakfastLayout - Separate sitting areaInternet - WiFi Entertainment - 49-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Pillowtop bed, Frette Italian linens, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Grab bar near toiletEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

DOUBLE DELUXE

Non-refundable
Room Only
20% OFF$1,328.88

$1,063.1

Includes taxes & fees
Luxury Suite, 1 Bedroom - Photo 1
Luxury Suite, 1 Bedroom - Photo 2
Luxury Suite, 1 Bedroom - Photo 3
Luxury Suite, 1 Bedroom - Photo 4
Luxury Suite, 1 Bedroom - Photo 5
Luxury Suite, 1 Bedroom - Photo 6
Luxury Suite, 1 Bedroom - Photo 7
1/7

Luxury Suite, 1 Bedroom

1 King Bed900 sq feet Club Level - Club Lounge access and continental breakfastLayout - Bedroom, living room, and sitting areaInternet - WiFi Entertainment - 49-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Pillowtop bed, Frette Italian linens, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Grab bar near toiletEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

84 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

One Bedroom Luxury Suite

Non-refundable
Room Only
20% OFF$1,951.23

$1,560.98

Includes taxes & fees
Club Room, 1 King Bed - Photo 1
Club Room, 1 King Bed - Photo 2
Club Room, 1 King Bed - Photo 3
Club Room, 1 King Bed - Photo 4
Club Room, 1 King Bed - Photo 5
Club Room, 1 King Bed - Photo 6
Club Room, 1 King Bed - Photo 7
1/7

Club Room, 1 King Bed

1 King Bed320-sq-foot room with city views Club Level - Club Lounge access and continental breakfastLayout - Separate sitting areaInternet - WiFi Entertainment - 49-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Pillowtop bed, Frette Italian linens, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Grab bar near toiletEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Club Access King Bed, Club Lounge Access, Guest Room, 1 King

Non-refundable
Breakfast Included
20% OFF$885.29

$708.23

Includes taxes & fees
Executive Suite, 1 Bedroom - Photo 1
Executive Suite, 1 Bedroom - Photo 2
Executive Suite, 1 Bedroom - Photo 3
Executive Suite, 1 Bedroom - Photo 4
Executive Suite, 1 Bedroom - Photo 5
Executive Suite, 1 Bedroom - Photo 6
Executive Suite, 1 Bedroom - Photo 7
Executive Suite, 1 Bedroom - Photo 8
Executive Suite, 1 Bedroom - Photo 9
Executive Suite, 1 Bedroom - Photo 10
1/10

Executive Suite, 1 Bedroom

1 Double Bed815 sq feet Club Level - Continental breakfastLayout - Bedroom, living room, and sitting areaInternet - WiFi Entertainment - 49-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Pillowtop bed, Frette Italian linens, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Grab bar near toiletEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

76 m2
Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Executive Suite 1 Bedroom

Non-refundable
Room Only
20% OFF$2,057.23

$1,645.78

Includes taxes & fees
Club Suite, 1 Bedroom - Photo 1
Club Suite, 1 Bedroom - Photo 2
Club Suite, 1 Bedroom - Photo 3
Club Suite, 1 Bedroom - Photo 4
Club Suite, 1 Bedroom - Photo 5
Club Suite, 1 Bedroom - Photo 6
Club Suite, 1 Bedroom - Photo 7
Club Suite, 1 Bedroom - Photo 8
Club Suite, 1 Bedroom - Photo 9
1/9

Club Suite, 1 Bedroom

1 Double Bed815-sq-foot room with city views Layout - Bedroom and sitting areaInternet - WiFi Entertainment - 49-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Pillowtop bed, Frette Italian linens, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), air conditioning, and daily housekeepingAccessibility - Grab bar near toiletEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

76 m2
Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

One Bedroom Club Suite

Non-refundable
Breakfast Included
20% OFF$1,277.98

$1,022.38

Includes taxes & fees

Guest Reviews

8.3
Excellent297 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the polite and helpful staff.

Categories

Cleanliness7.9
Service9.4
Location9.4
Room Quality7.9
Amenities7.4
Value for Money6.9
Food and Beverage8.4
Overall Experience8.9

Select topics to read reviews

S
Sarah
Verified booking
partner
Standard Room
Stayed in Jun 30, 2025

"Exceptional"

10.0

Our stay was great! Felt right at home and everyone was very accommodating!

Helpful?
U
U5627ABjaimetCONNECTICUT
Verified booking
Couples
Standard Room
Stayed in Jun 29, 2025

"A lack lust experience"

2.0

As a prior Ritz Carlton guest, I was excited to stay at this hotel and was extremely disappointed. The building itself was pretty on the inside lobby area. Room was very blah, the noise was unbearable. Elevators very loud and the homeless people walking into the lobby from a side entrance that is not watched. When we returned back to our room at 1030pm after attending a wedding, we were woken up multiple times throughout the night by screaming guests which I believe were young adults or teens all through the hallways. Guests coming out of their room screaming to call the cops. When I say I’m in disbelief of how a ritz Carlton hotel could possibly be so terrible I’m shocked to even write this review. For a 740.00 one night stay I feel my review is worth my time to write so that other people do not stay here or except to have “ritz Carlton” experience because you will most definitely not. Please steer clear of this hotel and stay elsewhere.

Helpful?
C
CharissausUS
Verified booking
young couple
Standard Room
Stayed in Jun 29, 2025

"Exceptional"

10.0
Helpful?
V
Violet
Verified booking
Standard Room
Stayed in Jun 29, 2025

"Good"

6.0

Property is centrally located but surrounded by noise.

Helpful?
A
Anthony
Verified booking
Standard Room
Stayed in Jun 29, 2025

"Exceptional"

10.0

Fantastic!

Helpful?
R
Reginald
Verified booking
partner
Standard Room
Stayed in Jun 29, 2025

"Exceptional"

10.0

Staff was absolutely amazing

Helpful?
L
Lily
Verified booking
Standard Room
Stayed in Jun 29, 2025

"Good"

6.0

The hotel needs upgrade to minimize the terrible noise of cars and ambulances.

Helpful?
M
Melanie
Verified booking
family
Standard Room
Stayed in Jun 23, 2025

"Good"

6.0

Checking in took at least 15 minutes after I was being helped at the counter. No idea why as I had no questions or issues. Being charged $4 for an ice cube at the bar was frustrating, partly b/c it's ridiculous and partly b/c it's not transparent. You order an $18 drink and it shows up as $22 without a line item comes across as price gauging.

Helpful?
T
Timothy
Verified booking
Standard Room
Stayed in Jun 18, 2025

"Excellent"

8.0

Club Room staff was great. Very helpful.

Helpful?
R
Ricardo
Verified booking
family
Standard Room
Stayed in Jun 15, 2025

"Good"

6.0

The Lobby, the Restaurant is fabulous we had a great meal. The hotel, need refurbishing!!! Super sad to see how it has declined ! Room service came with a Black polyester table cloth ( horribly cheap). We had a huge room, no seating except desk chair. I asked them to bring up some chairs as my husband was recovering from surgery, we got 2 very old mixed matched chairs….. had to put a sheet on them. The young man that brought them was very nice, attentive and apologetic of the condition. Ritz shouldn't ruin the Ritz Experience de ruined like this

Helpful?