Garner Hotel Frederick Southeast by IHG

Rien

Propreté , senteur et confort

Speedy check in

Bathroom in room 312 tile was installed poorly and the carpet has several stains and tears in it. Sunday morning, someone was banging the doors at 930am several times. Room service was already cleaning rooms at this time. Told the front desk about the doors banging and was told it was probably a guest that they have had problems with.No offer of a discount for the inconvenience.

Rooms were clean. Front desk staff was very friendly. Rooms are on the smaller side. If you are traveling with a family it will get a little cozy in the rooms. Breakfast was very simple. Not a ton of options. Good enough to get the job done when you need a place to stay with a family. If you are a solo traveler, space is more than enough if you are into simple traveling.

The location was great for our purposes. It was convenient to downtown Frederick, easy to access, and there was plenty of parking. Also, the beds were unusually comfortable, as were the pillows. We both got excellent sleep. There were a lot of little things that could have been better, but nothing out of the ordinary for a budget hotel. Also, they are undergoing renovation, so there was some construction noise, but nothing unbearable. The weirdest and worst thing was that for some reason they had decided to turn all the room minifridges down to the warmest setting, and then remove the knobs so they couldn't be adjusted. This essentially rendered the fridge unusable - we wound up getting a lot of ice from the machine and treating it more like a cooler. When I called to ask for someone to perhaps bring pliers to adjust it, I was told the way they were set up was intentional, and while the front desk person did agree to come take a look at it, no one ever came. Since a fridge in the room was something we specifically were looking for, this was pretty frustrating.

Location was great for our purposes. Convenient to downtown Frederick, easy to access, and there was plenty of parking. Also, the beds were unusually comfortable, as were the pillows. We both got excellent sleep.

There were a lot of little things that could have been better, but nothing out of the ordinary for a budget hotel. Also, they are undergoing renovation, so there was some construction noise, but nothing unbearable. The weirdest and worst thing was that for some reason they had decided to turn all the room minifridges down to the warmest setting, and then remove the knobs so they couldn't be adjusted. This essentially rendered the fridge unusable - we wound up getting a lot of ice from the machine and treating it more like a cooler. When I called to ask for someone to perhaps bring pliers to adjust it, I was told the way they were set up was intentional, and while the front desk person did agree to come take a look at it, no one ever came. Since a fridge in the room was something we specifically were looking for, this was pretty frustrating.

Convenient

N/A