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7.6 / 10 Guest Rating

Sleep Inn & Suites at Concord Mills

7821 Gateway Lane, Concord, us

Sleep Inn & Suites at Concord Mills - main view

About the Property

Convenient Location and Nearby Attractions
The Sleep Inn & Suites hotel is ideally situated north of Charlotte, just a stone's throw away from Charlotte Motor Speedway and Concord Mills outlet mall. With top attractions like PNC Music Pavilion and Carowinds theme park in close proximity, there's never a dull moment for our guests.

Full-Service Amenities
Indulge in complimentary perks such as a hot breakfast, local calls, and weekday newspaper. Stay active at the fitness center and unwind at the seasonal outdoor pool. Whether for business or leisure, we've got you covered with all the essentials for a comfortable stay.

Business-Friendly Services
For corporate guests, we offer free high-speed Internet, business center facilities, and versatile meeting space. Stay productive with access to copy and fax services, ensuring a seamless business trip.

Ready to elevate your travel experience? Book your stay at Sleep Inn & Suites now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

A surcharge of $50.00 applies for late check-outs after check-out hours. All requests for late check-out are subject to confirmation by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Wed, Sep 30, 2026 until Tue, Jun 1, 2027 A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room with Two Double Beds - Non-Smoking - Photo 1
Double Room with Two Double Beds - Non-Smoking - Photo 2
Double Room with Two Double Beds - Non-Smoking - Photo 3
1/3

Double Room with Two Double Beds - Non-Smoking

This room features a work desk, microwave, and small refrigerator.

28 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerAir conditioningHair dryerRadioSatellite channels

DOUBLE NON SMOKING

Non-refundable
Breakfast Included
20% OFF$102.29

$81.83

Includes taxes & fees
King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
1/4

King Room - Non-Smoking

This room features a refrigerator, 32-inch flat-screen TV, and a microwave. A work desk, chair, and WiFi are also provided.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerAir conditioningHair dryerRadioSatellite channels

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$115.54

$92.43

Includes taxes & fees
Double Suite with Two Double Beds - Non-Smoking - Photo 1
Double Suite with Two Double Beds - Non-Smoking - Photo 2
Double Suite with Two Double Beds - Non-Smoking - Photo 3
Double Suite with Two Double Beds - Non-Smoking - Photo 4
1/4

Double Suite with Two Double Beds - Non-Smoking

This suite features a large double-sized sofa bed, 32-inch flat-screen TV, and desk.

28 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerAir conditioningHair dryerRadioRefrigeratorMicrowave

SUITE TWO DOUBLE BEDS

Non-refundable
Breakfast Included
20% OFF$136.74

$109.39

Includes taxes & fees
King Suite - Non-Smoking - Photo 1
King Suite - Non-Smoking - Photo 2
King Suite - Non-Smoking - Photo 3
King Suite - Non-Smoking - Photo 4
1/4

King Suite - Non-Smoking

This suite includes a large double-sized sofa bed, 32-inch flat-screen TV, refrigerator, and microwave. The bathroom includes a spa bath.

42 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Air conditioningRadioRefrigeratorSeating AreaSatellite channels

SUITE NON SMOKING

Non-refundable
Breakfast Included
20% OFF$136.74

$109.39

Includes taxes & fees
King Room with Accessible Tub - Accessible/Non-Smoking - Photo 1
King Room with Accessible Tub - Accessible/Non-Smoking - Photo 2
1/2

King Room with Accessible Tub - Accessible/Non-Smoking

The double room provides air conditioning and a tea and coffee maker. The unit offers 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRadioSatellite channels

1 King Bed, Nonsmoking, Accessible

Non-refundable
Breakfast Included
20% OFF$115.54

$92.43

Includes taxes & fees
King Room with Roll-In Shower - Accessible/Non-Smoking - Photo 1
King Room with Roll-In Shower - Accessible/Non-Smoking - Photo 2
King Room with Roll-In Shower - Accessible/Non-Smoking - Photo 3
1/3

King Room with Roll-In Shower - Accessible/Non-Smoking

The double room features air conditioning. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerTelephoneAir conditioningRadioRefrigeratorDesk

King Room with Roll-In Shower - Accessible/Non-Smoking

Non-refundable
Breakfast Included
20% OFF$125.96

$100.77

Includes taxes & fees

Guest Reviews

7.6
Very Good1445 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness5.7
Service8.2
Location8.3
Room Quality7.7
Amenities8.2
Value for Money7.7
Food and Beverage7.2
Overall Experience7.7

Select topics to read reviews

G
Verified GuestusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 29, 2026

"Awesome place and am stayin there again."

10.0

Nice people very clean

Parking was difficult but I did get there late at night

Helpful?
A
AlishausUS
Verified booking
solo_traveller
Standard Room
Stayed in May 27, 2026

"Exceptional"

10.0
Helpful?
J
JeffusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"Good"

5.0

It was close to CMS

Over priced for what they had to offer. Breakfast ends too early. Parking is tight. Felt like 5 star rates for a 3 star hotel

Helpful?
J
JudiusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"Convenient, Clean Stay."

9.0

Friendly, professional staff, clean and convenient.

Nothing comes to mind. All was well.

Helpful?
B
BobusUS
Verified booking
extended_group
Standard Room
Stayed in May 25, 2026

"Disappointing stay at this Sleep Inn location"

3.0

The hotel was close to Charlotte Motor Speedway.

I usually do not give negative reviews, but I feel like this one is warranted. We attended the Coca-Cola 600 at CMS over the weekend. We checked in and immediately found that our refrigerator did not work and upon opening it, found that it still had food in it from the last guest. The lady working the front desk that night told us try and find a reset button on it. We checked and it did not have one. She was nice about the situation and told us she had no more available rooms that she could move us to, nor did she have a replacement mini fridge, but she did take our drinks and ice packs and put them in the office refrigerator overnight and we picked them up the next morning so she was willing to help us with that aspect. However, the longer we were in the room, we realized it had not been fully cleaned. When we pulled the drapes closed, they had a TERRIBLE stain on them (a stain that stretched the entire width of the drapes and they looked absolutely filthy. Later, my buddy went to take a shower and found that the shower still had hair from the last guest who stayed in the room. When we checked out the next morning, the front desk workers asked us how our stay was and we made them aware of the non-working refrigerator (to which they retrieved our drinks and ice packs) and I also made them aware of the drapes.The front desk worker said the hotel stayed booked and they had not had time to take the draped down for cleaning. I had even snapped a pic on my phone to show them. The part that bothers me about this whole situation is that the hotel did not even try and make it right by offering any type of discount on the bill for the issues we had. I will not stay here again nor will I recommend this hotel to travelers. I am extremely disappointed in this Sleep Inn location.

Helpful?
J
JanseSE
Verified booking
solo_traveller
Standard Room
Stayed in May 24, 2026

"Excellent"

8.0
Helpful?
J
JenniferusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 23, 2026

"Exceptional"

10.0
Helpful?
M
MariausUS
Verified booking
couple
Standard Room
Stayed in May 22, 2026

"Excellent"

8.0
Helpful?
D
DevinusUS
Verified booking
family_with_children
Standard Room
Stayed in May 21, 2026

"IT WAS GREAT!!!"

10.0

Me and My family really enjoyed our stay. The breakfast was really good. The staff was amazing and friendly.

n/a

Helpful?
P
ParsonusUS
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"Convenient"

7.0

Location was perfect for why we were there.

N/a

Helpful?
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