SureStay Hotel by Best Western Portland City Center

The staff were supportive and responsive. The building is old, shabby with stained carpet, old worn beds, bedding, and furniture. But location was great for being near downtown, museums, Park blocks. No support bars in bathroom for elders or disabled in first floor room.

It was what I expected the front desk staff made it a better stay

Great location, comfy bed, good sized room

Check in was great. We arrived early after calling for an early check in and our room was ready. Our room was very spacious and clean. The desk staff goes above and beyond. We felt vey safe and comfortable.

Location is perfect to explore the city without having to drive a lot. Had a conference downtown and was within walking distance. There is also a bar and a restaurant if you need it, but a lot more is accessible not too far away. The room was clean with the essentials. Breakfast is fine, muffins, bagels, oats, yogurt, and cereals. Coffee wasn’t bad either. Staff was friendly and always available. Wifi was fast.

Nothing. Parking can be sometimes difficult but staff is always there to help make sure guests have a spot.

good location and provide simple breakfests

room is a little bit small

Avoid this hotel at all cost. We left at 11:45 pm when we returned from a concert and had no parking. It is not a safe place. Hair in bathroom, stains on bedding. Expedia shouldn't even carry this hotel. Do not stay here, period!!! We drove 2.5 hrs home and lost our $ but our personal and car safety was more important.

Not alot

Needs updating. Every carpet dirty Cleanliness was not compatible with the price

easy to get to . many public transportation options. great bar and restaurant near by