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7.4 / 10 Guest Rating

SureStay Hotel by Best Western Portland City Center

2401 Sw 4Th Ave , Portland, us

SureStay Hotel by Best Western Portland City Center - main view

About the Property

Convenient Location in Portland City Center
Located in the heart of Portland, SureStay Hotel by Best Western offers a central base just steps away from popular attractions like the Portland Art Museum and Portland State University.

Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurant, offering a fusion of American and Asian cuisine. Special dietary needs are catered to with vegetarian, vegan, and gluten-free dishes available upon request.

Modern Amenities and Services
Enjoy complimentary WiFi, a 24-hour front desk, and an ATM for convenience during your stay. Each guest room is equipped with a fridge for added comfort.

Ready to experience the vibrant city of Portland? Book your stay at SureStay Hotel by Best Western now!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.4
Very Good606 verified reviews
AI Summary

Guests highly rate the good staff and frequently praise the great location.

Categories

Cleanliness6.9
Service8.4
Location8.4
Room Quality6.9
Amenities6.9
Value for Money7.9
Food and Beverage6.4
Overall Experience7.4

Select topics to read reviews

G
Verified GuestbrBR
Verified booking
extended_group
Standard Room
Stayed in Oct 22, 2025

"Fantástica"

10.0

Gostei muito de todo atendimento da equipe do Hotel, principalmente de um Senhor que fica no período da noite que além de bater um baita bate papo ainda me deu um cafezinho top.

Poderia melhorar um pouquinho na parte do café da manhã

Helpful?
I
IssmarusUS
Verified booking
couple
Standard Room
Stayed in Oct 17, 2025

"Good"

5.0

Noisy and no rules for guests on noise levels. You could hear anyone walking in the halls and in other rooms.

Helpful?
M
Misti Buche usUS
Verified booking
solo_traveller
Standard Room
Stayed in Oct 13, 2025

"Exceptional"

9.0

The additional parking, the availability of extra coffee, and the comfort of the bed.

The ice machine was behind the counter.

Helpful?
E
EstherusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 12, 2025

"Overall was good"

7.0

Clean and quiet

Had small problem with maintenance of room.

Helpful?
A
AlfiocaCA
Verified booking
solo_traveller
Standard Room
Stayed in Oct 12, 2025

"Excellent"

8.0
Helpful?
J
Julius OngidID
Verified booking
couple
Standard Room
Stayed in Oct 12, 2025

"Nice Hotel and comfortable."

8.0

Near to Downtown and public transportation. Just about 5 minutes walk to the nearest tram/train. Even just a walking distance to downtown.

No Elevator at this hotel, so when you get second floor and bring a lot luggage will be a big issue. Room maybe need to renovate as well, quite old, but decend and clean.

Helpful?
E
EdgarusUS
Verified booking
extended_group
Standard Room
Stayed in Oct 6, 2025

"Exceptional"

10.0
Helpful?
J
JoJoMosusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 3, 2025

"not fancy, but best place for our needs with a kind staff and clean rooms."

8.0

The three staff I had interactions with were very pleasant and the overnight desk man was a delight to converse with.. The location, it is a quick few minutes from OHSU children's hospital and we usually have several appointments with time between so it's helpful to have somewhere to go out of the rain and my granddaughter can take a nap, making the day much more bearable for her. The breakfast was good, it just needs some kind of protein, perhaps boiled eggs or something? The room with one queen and one double works well as one is pushed up against the wall and prevents toddlers from falling out of bed. This is a big deal for a child who has had her skull removed and put back together.

The bathtub is in need of repair/replacement, I wouldn't let my granddaughter take a bath, we showered instead. It may not have bothered some, I just am picky about soaking my body in other's germs and the sealing layer was cracked and worn off by the faucet. Only other thing is the noise of the city. It is worth being so close to the hospital to tolerate sirens all night.

Helpful?
N
NGsgSG
Verified booking
couple
Standard Room
Stayed in Oct 2, 2025

"Very Good"

7.0

Location .We book this place just for a night as the next day we are driving to the seaside.

Breakfast is just coffee and packet bread

Helpful?
T
tf123brBR
Verified booking
couple
Standard Room
Stayed in Oct 2, 2025

"Exceptional"

9.0

O quarto é ótimo, vi vários comentários ruins e fiquei com receio, mas super atendeu, tinha até café da manha, não é igual do brasil, mas visto que nos EUA não é comum, estava otimo. Não tinha nenhum morador de rua no entorno.

O quarto é carpet.

Helpful?