Sonesta Simply Suites Phoenix Scottsdale

I had requested a full refund. But have not heard back from Expedia!

Close to a business of mine

I didn’t like the heat out side

Advertised in expedia a bench in handicapped shower. I wanted that as I just had foot surgery, clerk at hotel "oh we dont have that " I asked them why is it advertised? Told me to call hotel managers. Hotel dark & old.dogs barking on either side of room construction outside. Pool sits in parking lot. Must walk outside to use very unattractive. Tv lost cable at midnight. Response of front desk " I know nothing" gym had no bikes.but 1 threadmill that was so hugh, couldnt climb onto it. Very unhapp6.left 1 day early from my 5 nites there

good stay.

Room was fine. Kitchen quite complete. Couch for tv viewing wS a hideabed and not very comfortable for sitting.

Pay to park car was not necessary

Fine but old. Needs a remodel : the outside is nice the inside is not up to par cleanliness wise jussayin guys. Compared to similar hotels and prices. Stay at my place for example. Same price, 5x as clean

The property is exactly what I expected for the price range. It was clean, the hotel staff was very helpful, and all around the hotel was quiet. Would book again.

Was really nice!!! Always a great stay

When we checked in it was late, however our room was on the 3rd floor, we asked for a different room and we received a room on the 1st floor. A sleeper sofa reserved, no sleeper sofa, toilet seat broken, The secured dead bolt lock broken. We moved 2 rooms down where a sleeper sofa was, the sleeper sofa was so nasty, I was afraid to sit on it. It shouldn’t have even been in the room. I definitely wouldn’t have given the room to an out of town guest. I have stayed at a sonesta suite before. None of them was ever this bad. This place needs a lot of work based on the rooms we stayed in.