TownePlace Suites by Marriott Savannah Midtown

The employees were the best part of our stay because of how friendly they were. Tamika is amazing and was the highlight of breakfast during weekdays. Besides that, I will not be coming back to this location for several reason. The pool was closed for half of our stay, due to broken pump. Only two Washing machines were working for laundry. We had to try several times to wash our clothes, family member had to wait 40 minutes "in line" to use the washer. 8$ later we had 1 load washed and dried. Water leaking through the smoke alarm in gym room, was fixed by removing alarm system itselt. Options for board games were given to all customers staying at hotel. Yet we called everyday and the games were never available. When pool was open, on day 4 of our 7day stay; it was over crowded by families barbecuing. The pool was in the front of parking lot by main street/road. Our room was never serviced/cleaned during our stay either which was disappointing, we requested many items ourselves from the front desk (towels, floor mats, sponges, trash bags...) the trash we left by the front door would stay for 24+hours. We did have the "no knocking" sign up saturday and sunday but only on those two days. The room near us had a dog that would be left all day to bark everytime it heard noise. We spoke directly to the owner who informed us "he was a noisy puppy and she couldn't do much about it". She was friendly and the dog was cute but the barking was constant. Toilet clogging was an issue to

We were really disappointed upon check in that our drawers were broken and unusable. Sara sent maintenance to fix it, so we appreciate that. Neither of the phones worked to call the front desk, which wouldn’t normally be a big deal, but we were in a separate building on the opposite end of the hotel complex. Our ice machine didn’t work, but we were able to get ice at the office, also an inconvenience due to the location of our room. Pool was out of order during our stay and a lot of roudy kids playing in the hall during our stay, to include knocking on our door: There was a baseball team staying and they left food and messes in the hall, parking lot and grill area. (hard for the hotel to control.) Bed was not very comfortable, but I did like the pillows. Dishes left in the dishwasher from previous guests. Breakfast was really good, Tamika was fabulous and gave us a lot of good ideas for places to check out. Hotel was not located in Midtown. Not a terrible drive to most places we went to, but having lived in Savannah, I would definitely not call this Midtown.

The kitchen and bathroom are in need of updating. Breakfast didn’t have much selection. The pool was facing the parking lot with no privacy.

Great service!

The staff were amazing and so friendly. The rooms were nice and very clean.

The staff is rude and the rooms are not clean. Never will stay again

This is by far thr absolute best hotel i have ever stayed at !! Staff was amazing the rooms were amazing thank you

The room was small & dark, There were several different light sources, but all had low wattage bulbs. The carpet could use a cleaning. I walked around in pink socks before going to bed. When I took them off, the bottoms were dirty. The bed linens were very clean and the bed comfortable. The room was very quiet even though we were right next to the pool. The check in/check out staff were welcoming, efficient and helpful, with a smile! Breakfast was disappointing - the large mound of scrambled eggs were floating in a sea of yellow liquid! The pork sausage were actually small, thin slices of ham (Canadian bacon, maybe?).

Did not check the property area. Main reason was there to visit the family. Otherwise great place to stay

Amazing staff Ms Doris also great person . Great breakfast and the suite room very clean and comfortable . We will be back I hope soon