Colony Club, a Luxury Collection Resort, Barbados

Firstly, after reading some reviews I was a little shocked and our experience doesn’t compare to some. We had a suite and apart from the bathroom been very dated and the bath been dangerous to get in/out for a shower (we had no separate shower) bath also looked like it was about to fall through 🙈(room 216) the room was lovely and always cleaned well by a lovely friendly lady. 2 bottles of water provided each evening was also an added bonus. Air conditioning was good and the room nice and cool. Breakfast was really nice and always hot. The birds are something else! Whilst eating you have birds flying everywhere and landing on your table. You can’t leave your food unattended or the birds will be on it in seconds. Bird droppings also on tables. I think this is something that should be looked into during the refurb. We would have given 4 stars but the hotel is let down by this. Barring one member of staff all are friendly and happy to help, We found Heather very rude! The pools are lovely, although the back pool could do with a good clean. We used the pool at the front which was ok. The gardens are kept lovely also. Pool towels provided and plenty of fresh ones available. The beach is really nice and free water sports as an added bonus. The pool bar is way overpriced and such a shame as we only purchased drinks during happy hour after getting stung by a huge bar bill on our first evening! 2 bottles of beer, 2 double baileys and 2 Jack Daniel’s £130. This was British pounds not Dollars or Barbados dollars! Hence another reason why we never give 4 stars. Although we wouldn’t return, but this is mainly down to the choice of not holidaying in Barbados again I do think some reviews are a bit harsh given our experience. Oh and get that poor budgie some toys bless her.

The beach and ocean superb. Facility C-

Lovely hotel, perfect beach, great location. Great service from all the staff.

This hotel has a wonderful location and character which we very much appreciated. Our room was well furnished, spacious and comfortable. There is an intimate feel to the hotel even though it is spacious and it is visually very attractive. We particularly liked the gardens and grounds which are kept in very good condition and contribute to a feeling of tranquility. We found the staff to be friendly and usually keen to be helpful. The beach is a feature of the hotel. The sun-loungers were comfortable and the hotel security staff provide a reassuring presence. The quality of food was very good, both at breakfast and dinner but we found the menu range much more limited than on previous visits. Arriving for dinner in the evening we experienced groups of people still eating the all day menu and dressed in beachwear which detracted from the evening dining experience. We intend to visit after the refurbishment and very much hope that Marriott can retain the traditional character and charm of this hotel whilst upgrading the physical environment. We have great affection for this hotel and we know many other do too. We hope any changes are introduced with careful regard to the hotels existing reputation.

We stayed here for six days in December 2023. We had a swim up room which really amazing. We were right in front of the waterfall. The accommodation was to a very high standard and the staff were really friendly. In our opinion the swim up rooms are the best rooms in the hotel. Parts of the hotel could do with a lick of paint I believe the hotel is going to be refurbished at some point this year. Our room came with breakfast, which was nice, but the service in the restaurant was very slow and sometimes we had to wait quite awhile to be seated. Slow service was also the case with lunch and dinner when we did dine at the hotel but the staff are friendly and did apologise. The hotel is situated on the platinum West Coast of Barbados, we couldn’t fault it. We did walk along the boardwalk a couple of times into Holetown. We would stay here again and book a swim up room.

Amazing stay. Fab location, great staff, lovely environment. Breakfast and lunches were both great. Tended to eat out in the evenings.

Bathrooms a little tired - would prefer shower not over bath. But know it is due a full refurb

Beautiful hotel in an old world colonial style, some people are moaning on here that it's "old fashioned" well the clue is in the name people, if you want ultra modern go to a generic Hilton, this is a stunning hotel which is lost on people like you anyway. We really couldn't fault the place, it was lovely and relaxing and the food was first rate as were the staff. I just hope that the renovations don't change the style of the hotel and rooms too much because let's face it, you can get corporate hotels anywhere, but the Colony Club is a unique gem!

The food at the Colony Club is good - the staff are pleasant, friendly and helpful. The property has a beautiful beach and gardens. been staying there for years and we are familiar with many of the staff - wouldn't consider staying anywhere else.

a facility ATM to withdraw cash instead of having to go into town. It lacks a small shop to buy essentials like sun screen and over the counter medicines. Colony could use a makeover.

This place is a dump. The staff are in a state of limbo and don't know who will have a job and who won't (due to the Marriott purchase - though zero investment on Marriott's part has happened.) This all shows to the point that you had to seek out the 'nice' ones. One waitress had a vendetta against my husband because he dared to say he got the wrong item. She even went so far as to refuse to clear our breakfast table causing a Hitchcockian bird nightmare. The rooms are NOT clean - crumbs, nasty bathroom crustacean like items, pilled sheets. We discovered crumbs in the drawers. A mouse legitimately fell from above and landed on the restaurant floor not even 2 feet from my daughter. I don't understand the positive reviews except that some 'bot' is likely plagiarizing from other hotel reviews on the daily in order to keep the green dots from depleting on the reviews. Seriously - there was nothing pleasant about this place.

Like most I was concerned what I was going to find when I arrived given the recent reviews. In a word, I just don’t get it!! From the moment we arrived all the staff we encountered were very pleasant and helpful. Like others have said, it’s being refurbished for a reason. That said the beach is amazing, room a good size, super clean, fantastic AC, massive comfortable bed, great shower and quiet and the included buffet breakfast has a very good choice and all was extremely tasty. Not sure what else you could ask for. The WiFi was good when it worked but did disconnect frequently but other than that I have no complaints. I would say, sunbeds on the beach you need to be up before 7am or 6am for front row and yes there are birds around the tables but this is effectively outdoor dinning so just cover your food and drink with a napkin if you leave your table. Not sure what people expect the hotel to do about nature?!??? All in all, we had an amazing 10 days and would love to return after the refurb to see what improvements have been made. If you are heading to the Colony Club, don’t look for problems just kickback and enjoy yourself. Thank you team Colony Club and I hope Marriott look after you all when the hotel re-opens.