Brandshatch Place Hotel & Spa

Well first I must state I’m not a hotel person but that wasn’t the case here it was like a home away from home. From the extremely warm and professional welcome from Iveta to Nicky and Lauren in housekeeping who were friendly and helpful. I enjoyed a treatment by Beatrice while there which was lovely. Glen and Emma were amazing- honestly nothing was not too much bother. Breakfast was amazing I have found at times ‘younger staff’ can be less enthusiastic- but not here! Madison & Skye were personable, professional and such a delight! My daughter had sat her exams and they left a beautiful card and two same cakes which really made her feel special. Last but most definitely not least Ina- wow her warmth, helpfulness was second to none. Thank you all for showing the difference people make to a place. I was throughly impressed and thankful.

The building is older so shows some signs of this- but still very nice. Also due to the age there was no air con and the fan was shockingly bad. No net curtains either so had to be drawn as not to be seen as our room was at the front of the house. But the warmth of the staff made up for these small imperfections.

Beth our waitress was amazing , great food .

Friendly and helpful staff couldn’t do enough for you, very relaxing experience

Staff were brilliant, as was the food

the property is very tired and in need of a good overhaul, not good enough for the price fo the rooms

De bar bleef lang open.

Smal bed, kleine (bad)kamer. Spa gedateerd, zwembad ondiep.

The hotel staff made my solo dining experience this evening very comfortable. I opted for 2 courses which were very good. The staff at the hotel have been exceptionally caring and attentive during my 3 night stay. A big thank you to Debbie on Reception . Rhys, Beth and Anna in the restaurant and bar. Also, Louise and Rohan the chefs. Breakfasts at the hotel are particularly good. And a special mention to Rhys who providef great service with exceptional courtesy and style.

We have had a very nice afternoon and evening. We would single out Rhys in the restaurant who is lovely. Very professional and kind.

Honestly, it was all about the staff. They absolutely make the experience.

It was a little tired and could do with a revamp