The Priest House Hotel

Great hotel and good value for money

A worn out hotel Arrived 5 minutes after kitchen last orders and advised no food was possible and was given my rooms, having booked main house double rooms i was given 2 single rooms in the annnex building. Receptionist was completely uninterested blaming hotels.com and no other rings were avaliable and that no refund of the price difference was offered. The annex rooms were poor at best, badly decorated and very dirty, evidence of damp in the paint marks, a worn out single bed with a mattress clearly passed it's prime. The pictures on the walls one had a smashed glass and the remains were still stuck in the frame. To top it off in the morning the shower was cold. This place might look good in the images but in reality it's one of the worst places I've stayed.

Lovely location. Quiet cottage room. Furniture dated but very clean and everything one would expect : iron, safe and kettle. Comfy bed. Entrance to room smelt a little musty but room was warm and no damp. Tiny shower room- beautiful but would be a squeeze if one is not slim .

Allocated wrong room from what I booked, complained and the response was oh well. Very rude breakfast waitress, she should not be customer facing. Will not return.

Property itself is in a fantastic location, and main house is very well maintained. The cottages are quite small, could do with a refurb. Tv in room kept losing channels and had to be reset. I'd l say the accomodation is overpriced.

Great setting, all staff very pleasant, the Restaurant was rustic and food good, table laid and clean although a little sticky. Room spacious and clean although entrance hall to Cottage area a bit worn. I would definitely visit again.

Room was spacious and comfortable. Let down by poor Wi-Fi coverage in room. Staff were pleasant and friendly. Nice quiet location next to the river.

The room was in very poor condition. There were spiders inside, along with visible spider webs both in the corridors and stairways. The bed was covered in dust and room had a strong, unpleasant old smell. The shower barely worked, with only water dripping from the head, making it impossible to properly wash out shampoo. The entire property showed serious wear and tear, which made the stay uncomfortable.

Where do I start? - I travel a lot on business and stay in a lot of different hotels. I'm a working class man who has simple tastes, so I am NOT a hotel snob. Clean and functional is generally all I'm after. Thos hotel provided neither. I was moved to a executive room in the main building after being put in a cottage room - see my previous feedback for that one. The only thing that might have defined this room as an "Executive" room was the fact it had a separate chair in there - which was old and uncomfortable. The room itself was very tired and very dated. The TV was at least 20 years old - hardly any Freeview channels and not a smart TV - really!!!! - In this day and age? The bed was comfortable I'll give them that, but the paint work was blotchy, the carpet was probably as old as the TV. The bathroom looked like it had been improved - but the bath leaked and there was water on the floor of the bathroom constantly - there was a smell of stagnant water in the bathroom which seemed to be coming from the toilet. The shower gel was impossible to get out of the little container - I don;t know who designed those. The Wifi was very intermittent - making it difficult to do FaceTime calls to family. It's a real pity because the location is very nice. My view - this is a perfect example of hotel owners who never stay in their own hotel - they'd be horrified if they were to live as a customer in this hotel - or they might not be bothered? Definitely won't be staying here again

This hotel looks nothing like the pictures on the website. The cottage rooms were frankly appalling. The whole area around them looked like a crack den. very poorly maintained and in an awful condition. furniture was old, bed was awful, condition of room was awful - paintwork hadn't been touched up. The TV was at least 20 years old (no smart TV is just not acceptable for today's travellers. The room was SO bad, I got the receptionist to move me to a room in the main house. she was great, but the room is still very average at best. This hotel needs a full makeover, probably looks the same as it did 25 years ago. I won't be staying there again