Eurostars Saint Gregory Dupont Circle Georgetown

Sadly the hotel has become quite basic and cheap. I’ve stayed here many times but unfortunately this will be my last. They used to include breakfast for free which they have now stopped. They also used to use fantastic L’Occitane products which they have now replaced with AWFUL cheap synthetic ones. The gym was also really run down and basic with equipment not working. I usually stay many times a year here, around 20 days a year in total but there I won’t be going back after my recent stay. They have been taken over by a company callled Eurostars who, for some reason, think clients now want a cheap and basic experience. We don’t.

Very good neighborhood. Easy walking to restaurants etc..

Everything was nice and the location is perfect

1. Gym infested with bugs. Had to abandon workout during press-up as wrists and ankles were attacked by insanely itchy bug bites. 2. Loud air con - it only ran on high fan, so it was pretty noisy. Luckily, I had earplugs, which muffled it enough. Also, they charge a “resort fee”… for what? The Lazy River that floats past my cabana??! It’s a city hotel for goodness sake!

Top notch.

Water was unavailable for more than 4 hours on first day and bathroom fixture not repaired for more than 24 hours after pointed out to staff.

My fav.

Room needed some maintenance and better attention from the housekeeping staff. Parking is a ripoff.

Upon arrival, the computers were down and I was not able to get a key and the proper check in, the took me to my room and let me in, but I never got the Wi-Fi and had to get room keys later in the evening when the computers were working again.

I have a lot to say about this stay, I will try to be brief. I had a one bedroom suite for a week. The doorman- Bellmen were professional and friendly. The front Desk staff top of their field- Courteous- Professional- Helpful, Very Professional! The Bistro crew, Very good! I have a Big Shout out for Roberto! I joined him every evening in the bar for drinks/Happy Hour. The drinks were all delicious, he had a fabulous attitude and had Excellent customer service! The Bistro is on the corner with glass windows in a great location! I would like to suggest putting a few Tv's in the bar area to attract more customers. With such a great happy hour and Fantastic Customer service you would expect this place to be very busy, but every night I went, there were not many people. Put up a few TV's and I think the Vibe would change and invite others in!......Roberto is an asset to your company for sure! Regards