Turtle Beach, a Tribute Portfolio™ All Inclusive Hotel

Property is old and needs to be updated…Food was okay ….. staff was nice

I did not stay at this property!

I like the location.

The property is outdated. Was horrible, old rooms, old dirty lifts, and facilities and check in was later than we were told. Had to hang around in lobby.. don’t waste your money at this awful hotel… glad we only stayed one night.

Great location super staff excelent food

I recently stayed at Turtle Beach Hotel, and it was a truly disappointing experience, especially considering the extremely high price for a week-long stay. The bathroom had mold and a strong odor, making it very unpleasant. The limited dining options offered the same food every day, which quickly became tiresome. The staff showed little hospitality and were quite rude, offering no accommodations when we arrived. To make matters worse, our room was not ready, and we had to wait an additional two hours past the check-in time. For the cost, this hotel was not up to par with its standards. I cannot recommend staying here and hope significant improvements are made.

The property is very old. The rooms smell moldy and our room on 2nd floor had flooded during one of the rainstorms. There’s a fee of about 20$ per day for the hotel stay and that’s in addition to whatever else you paid. There was only three restaurants on site that were all inclusive but the food selection wasn’t the best. There’s a kids club that you can leave your kids there and the staff entertains them for as long as you need them. Other than that there was nothing else for kids entertainment/activities. There was a great coffee shop and ice cream shop. The beach right in front of hotel is not suitable for swimming and you have to go to the sandals resort beach(which is 1min walk) but you cannot use their umbrella or beach chairs. So you have to stay on the turtle beach property but swim in front of sandals property :) beach was great but hotel very outdated

Very tired and staff not happy

Great place

It was a lovely stay. The beach and pool was great. The hotel was a bit dated, but clean and well-maintained. The senior staff was excellent and attentive. The floor staff could have more training in being people-facing.