Balfour Miami Beach, a Registry Collection Hotel

Everything was amazing.

Location

Staff we a bit off. Specially on the beach.

Super beliggenhed. Sødt og hjælpsomt personale. Gode senge.

Rengøring ved poolen kunne være bedre.

אהבנו את המיקום חד משמעית.

הייתה הרגשה שסידרו את החדר בזריזות כשהגענו.. החדר לא היה כל כך נקי.. לא החליפו נייר טואלט והיה חסר סבון נוזלי במקלחת (אמרנו להם ועד היום האחרון לא מילאו) התאורה בחדר ללשה בטירוף ולא ניתן לראות כמעט כלום. בנוסף לא היה לנו קו טלפון כך שלא יכולנו ליצור קשר עם הקבלה. היה לנו מנקה חלונות בשעה 7 בבוקר (כך שקיבלנו השקמה לא נעימה) הןא דפק על החלון שלנו כ40 דקות , ניקה באגרסיביות את החלון. פיצו אותנו עם ארוחת בוקר. בנוסף פחות התחברנו לבריכה - היא ממש ממש קטנה ואין מקום לכל האורחים. אז אם אתם מחפשים מלון לשהות בו בבריכה זה לא המלון.

* Check-in is very easy and smooth — complete the formalities online beforehand and simply collect your key card upon arrival. * The beach is a hop skip and jump from the hotel, and having access to beach chairs and umbrellas (Estebans Place) is a huge bonus. You also get 2 hours free if you use their in house bike facility. * I appreciated the availability of filtered water stations so guests can refill their bottles and avoid using plastic bottles. * The in-room coffee was great, and the eco-friendly shower products were high quality. * The food was genuinely very good. We tried the chicken sandwich, burger, moutabel with pita bread, and the watermelon feta salad — all were delicious. * The hotel is within walking distance to a nearby bodega (La Playa), which was convenient for picking up daily supplies and more affordable food options- Miami is expensive and it may not be ideal to eat out for every meal.

* Our room on the 3rd floor smelled musty and damp throughout the stay. Upon check-in, the bathroom floor was dirty, there was hair rolled up in a corner, and there were stains on the bed linen. * Housekeeping seemed very minimal — mostly just making the bed, replacing towels, and refreshing the coffee station. Floors and bathrooms were not at all cleaned, toiletries were not checked or refilled if empty, and on our last day the room wasn’t serviced at all. * Having a kettle in the room would be helpful, especially for guests who do not drink coffee and may simply want hot water. * There are no wall hooks anywhere to hang wet towels or clothing. * While the bathroom itself is spacious, the sink is extremely small and the shelf above it protrudes awkwardly, making it very easy to bump your head while washing your face. There’s also very limited space for personal toiletries and no mirror in the main room. * The walls are thin and you can hear movement and peoples conversations. This has been the case in every room we have stayed * The biggest issue happened during checkout. I discovered that in addition to the daily deposit hold, I had also been charged again for the full stay due to what was described as a “system mess up,” despite already paying in advance before arriving in Miami. I was not informed about this at check-in. The front desk response felt very nonchalant, no apology was offered, and I was simply told the charge would be refunded with a handwritten note. I’m still waiting for this to be rectified. * The hotel has charm and the renovated lobby area looks lovely, but our room specifically felt quite outdated. My previous stay here was much better, largely because of the room type we had. This time, the damp walls and musty environment were concerning, especially because mold is a health concern for me.

Cumple, si vas de pasada

El lobby muchos mosquitos

Kindness of the staff , for the second time we stay at this hotel. Hotel location

Location