Hilton Santa Cruz Scotts Valley

Staff is kind and room is spacious but wow do they nickel and dime. Parking is paid only. Note that it is only $18 as listed if you book directly through Hilton. Otherwise it’s $25. There is no alternative parking, so if you stay here you must pay. Breakfast is pricey and middling. Will likely be shifting to another hotel brand after this, due to the parking experience.

I didn't have the breakfast.

Parking price.

Pool, jacuzzi

The TV quit working, couldn’t get anyone to get it turned on, the fan in the bathroom didn’t work, the lites in the bathroom kept shutting off, the toilet kept running, had to keep readjusting the ball and chain. They charge $18.66 per day parking which wasn’t advertised and are in the process of double billing me for parking because of their poor bookkeeping. No coffee or even tiny breakfast in the lobby and the restaurant food is overpriced and not good. Will never go there again!!!!!

Convenient location and comfortable room/bed

The 4th floor rooms smell like mildew and the carpets throughout the property are very worn out. Elevator is old and sketchy

The pool

No coffee in the lobby

Great location, very clean, very beautiful surroundings very friendly staff

Nothing

Easy on and off the freeway access. The staff at the front desk during check in was very accommodating and professional. Clean and spacious room. Quiet even though semi near the freeway.