Thavorn Beach Village Resort & Spa Phuket

The most important aspect here is the staff. They are very polite, friendly, and cheerful, and always ready to help. The level of service is top-notch! The location is fantastic. The hotel grounds are magical, and the pool is excellent. A special big thanks to the staff member at the estate, Bee, who found the headphones I had lost, and thanks to the staff at the front desk!

Amazing Location Breakfast was a good selection

The location was a little bit away from local restaurants

It was excellent stay at thavorn resort.Food options were very nice and taste also good. Would definitely want to visit again

My stay at Thavorn Beach Village Resort & Spa was far from a vacation; it was a failed trip defined by deceptive service and gross negligence. Despite the 5-star label, a large rat was found on my pillow—an incident the hotel formally acknowledged as an 'unfortunate occurrence' in writing. I was pressured into signing an agreement because management refused any refund, leaving me—a foreign traveler with no immediate alternatives—with no choice but to accept. Furthermore, they failed to provide me with a copy of this document; I only have a record of it because I took a photograph myself. The situation only deteriorated from there. The late checkout offered as 'compensation' became a safety hazard when I found the keycard they gave me was dead(not working). I was trapped and unable to enter or exit my room for over an hour. Despite multiple calls for help, the front desk staff blatantly ignored me, even putting me on hold with music while I was in the middle of speaking. Ultimately, I was forced to climb into my room through the balcony via the pool area—a dangerous and absurd situation I had to endure just to access my belongings and go out for meals. The hotel’s current defense—claiming that my continued stay implied satisfaction—is a manipulative attempt to gaslight an isolated traveler. The hygiene failure was disturbing, but the management's disregard for guest safety and their deceptive tactics are truly frightening. As an experienced traveler, this was the worst experience I have ever had. I strongly advise anyone considering this resort to think twice.

I had a good time The staff were kind and very generous! Peachii was one of the kindest always asking to help... Moolan was also very nice and good service and a smail. The rooms are beautiful the food is good and a lot of it.... the Poole is good and big. had a good tt thanks to Peachii,and Moolan !!!!!.

piscine et nature exceptionnelles! Nous reviendrons.