Larkspur Landing Extended Stay Suites Hillsboro

The room .

The location.

Decent breakfast options. Need to offer sugar free syrup for diabetics to enjoy full menu

Close to venue

Uncomfortable pull out bed

NA

NA

I have waited more than ample time for you to respond, and no one has even bothered yet. The customer service that Is given by the employees at Larkspur Landing Extended Stay Suites Hillsboro Oregon is extremely horrible. Upon checking into the room, we learned that the room did not fit three adults comfortably, even though I called after reserving and your front desk employees confirmed that it fit four adults very comfortably. Other Issues Upon walking into Room 104: Horrendous smell (extremely dirty, like it has not been cleaned in a year or so) The End Tables, Desk, Table and Dressers, TV Stands have Dust so thick that you could write on the dust. Baseboards were covered in dust and dirt. Sink could fall off the wall at any moment. Mold coming out of the shower head. Mold in sink I went out to the front desk and spoke with Ben, he said he could not do anything except make a note for the Manager who would be there in the morning. The maintenance guy knocked on the door, looked at the sink, said he would be right back but never coming back at all. I went out Saturday Morning to speak with the Manager at that time was told the manager would not come in until Monday. Asked why I was told she would be here today they had no idea. Another miscommunication by Ben (this makes his third one). I went out Monday Morning and spoke with the manager, relayed what I previously relayed and she said, yes, I seen it in the notes. So, if your manager seen the notes why would they not get in touch with me? The manager relayed that I needed to contact booking.com In order to initiate the change of dates. I had asked to be able to check out and go to a different hotel, one that does not stink and has adequate room. I did contact booking.com who called the manager. During the call, the manager advised booking.com that the hotel was having technical difficulties and they would need to email her so she can address. I waited a few hours and went out to speak with hotel manager. She w

Spacious. Well appointed kitchen and bath. Will stay here again.

Bed was too firm.

Selection was pretty good

Eggs were wierd. No option for sugar free syrup for the pancakes.