Baumanière Les Baux de Provence

Beautiful setting and worthy of its 5 star rating Fabulous landscaping and excellent cuisine at both the Michelin 3 star restaurant and at La Cabro d’Or. Dining on the terrace is a wonderful experience, with the view over the garden and the noise of the cicadas.

Dogs are allowed in the swimming pool area and we had to point out to the pool staff that dog mess hadn’t been cleaned up by an owner. Really not acceptable and especially if children are playing. Staff need to be vigilant and check regularly to ensure this doesn’t happen. Alternatively dogs shouldn’t be allowed in those areas.

Great resort, unfortunately they forgot my birthday - no wishes on arrival, departure or restaurants - rest very nice

L'endroit est très beau et tout le personnel est vraiment incroyable et digne d'un 5 étoiles! Pour moi les points d'amélioration sont les suivants: J'ai été déçu que l'accès au spa soit payant et en plus pour une durée de 45min d'autant plus que j'ai trouvé le prix de la chambre très cher pour une chambre très petite, sombre et sans extérieur.

Very nice resort. We had a wonderful stay. The shuttle to local town and restaurants was great!

French country estate atmosphere, beautiful gardens and swimming pools

Unique location and development. Local monopoly, premium priced to app

Everything has been done to have an unforgettable experience : from the service to the room, the restaurant (Oustau) and the staff, we had a really beautiful week end. The location is stunning, the hotel very well maintained, our room was very comfortable and a strong attention to details to make it even more luxurious. La carriere des Lumieres visit suggested by the front desk team was also very nice. Thank you and Bravo!

Location good room very good restaurant

Excessive price

L'Ousteau de Baumaniere is a mythical destination in French cuisine. Set in the other worldly moon like bauxite mine region of Les Bau de Provence, the main building/restaurant is nestled into the surrounding valley. Three Michelin star chef Glenn Viel has brought new youthful treasures, while also continuing traditional dishes of Chef Charial, and his Grandfather who originally started L'Ousteau after the War. Excellent cuisine, superb service, and one of the most extensive wine lists in the world. A truly exceptional dining experience.

We stayed at Baumaniere for three nights - 8th - 11th Sept 24. Baumaniere was one of five Relais and Chateaux properties that we stayed at on our two-week tour of Provence. It was the worst by some considerable margin. When you pay over €900 per night, you expect a certain quality, which, sadly, Baumaniere lacked. To be clear, there were no absolute disasters, although our evening meal at The Cabro d'Or was akin to visiting the Circus. I shall try to provide an overview of why we felt let down. The hotel is divided into two areas, 750 m apart and not connected in the way you might expect. Most resorts of this type are easily navigable, with signs and footpaths allowing easy access to the areas that you may want to wander to. The hotel does offer a shuttle that will take you from one area to the next, and whilst it was efficient, it was a pain to have to use when a stroll might have been preferable. I should say that our room was in the old/original building, the same building that houses the 3-star Michelin restaurant. There were other rooms in this building, too. We felt that little to no attention was paid to guests who stayed in this area. Indeed, I suspect that the hotel is fully focused on the Michelin Restaurant to the detriment of those staying in the building. Guests staying in this area of the hotel have no reception, no concierge, absolutely no one. If you want to see a staff member or have a face-to-face, you have to travel (via shuttle) to the reception 750 metres away. I am aware that villa resorts work in this way, but this is a hotel in the traditional sense of the word. We had to hop through puddles outside the front door daily. There must have been a leaking plant watering system, which nobody bothered to fix; it was just left...predominantly because nobody ever bothered to attend the area. The seating in our room was very uncomfortable and pretty scruffy. Other than a nice view, it had no redeeming qualities and was probably worth half of what we paid. When checking out, I always try to provide feedback (good or bad). I met the charming owner of this third-generation family-run business, who listened attentively to my concerns and made all the right noises. She also provided us with a bottle of Champagne as a "sorry," which was greatly appreciated. To be honest, we still felt a little short-changed after spending well over €3000 for three nights and one dinner. In summary, I can't help feeling that someone at this property is asleep at the wheel. It has lots of potential but failed to deliver. Caveat Emptor!