Hampton Inn Latrobe

Was hardly able to get any sleep at all, as MANY of the rooms are against the highway and inadequately insulted. I was told all the king rooms are on this side. It was SO LOUD, and that was even after me downloading and playing a white noise app on high. Hotel management didn’t do anything either. They said there was nothing they could do because they were sold out. A property in this spot needs to be adequately insulated and prepared for sound, but it’s been this way for years if you look at the reviews. They simply don’t have the integrity to care. People come to hotels to do one thing, get sleep. The general manager was about as unprofessional as I one could ever be… rudely being condescending and talking over me despite me being as polite and respectful as can be… and if she can’t deal with a simple situation and such an easy-going person like me, I can’t imagine her ever being able to handle any kind of challenge…like somebody yelling and being disrespectful, etc. Which as we all know, is all too common unfortunately these days. She’s paid to make situations better, but single-handedly makes them worse. Very strange person and I can’t fathom how she’s the manager of anything. She honestly shouldn’t be managing a mop. Saddest thing is, if she’s comfortable with acting this way, ownership must not care either. Stay elsewhere. There are so many other options. 😊

Was hardly able to get any sleep at all, as MANY of the rooms are against the highway and inadequately insulted. I was told all the king rooms are on this side. It was SO LOUD, and that was even after me downloading and playing a white noise app on high. Hotel management didn’t do anything either. They said there was nothing they could do because they were sold out. A property in this spot needs to be adequately insulated and prepared for sound, but it’s been this way for years if you look at the reviews. They simply don’t have the integrity to care. People come to hotels to do one thing, get sleep. Stay elsewhere.

Our stay was nice. We were in town for a SHU lacrosse game. Our second time staying. Will stay again.

The stay was wonderful, although I was missing a hairdryer that hotels usually have installed for customers.

Great location. Close to SVC.

Everything was clean & close to everything. A little noisy with traffic, but would stay there again!

I was asleep in my room when I was awakened by someone entering my room. I got up got dressed and went down to the ask the manager told me she was sorry it was housekeeping and that they thought the room was empty some man left and said he was in room 217 so they just came to clean. She never knocked on the door just barged right in not the way you want to be woke up. Breakfast was supposed to be till 10 AM at 8 AM there was no oatmeal left only lemon or green tea and the juice machine was frozen up. Not impressed with this property especially not what they charge I have had better stays in much cheaper motels. And the manager just saying oops sorry like it was no big deal was very frustrating!!!

Noise from highway traffic.

Handy clean front desk lady was AWESOME!

Would prefer a fan in the bathroom