SpringHill Suites by Marriott Little Rock

The front desk staff was super nice & very friendly! The property was very clean.

Employees were all nice

Elevator sounds and feels like its about to fall through the floor

I do want to acknowledge that the staff was amazing everyone was friendly, helpful, and professional.

My stay at the Marriott did not meet expectations, especially considering the price. I do want to acknowledge that the staff was amazing everyone was friendly, helpful, and professional. However, the cleanliness of the room was unacceptable. I found a dirty pillowcase, and both the nightstand and bathroom were not properly cleaned. I took photos to document the condition, which made the situation even more disappointing. One of the main reasons for booking was the pool, but it was shut down after someone was injured. That made the stay feel like a waste of money since we couldn’t use one of the main amenities. The one night we did use it, the water was extremely cold and the chlorine was so strong it burned our eyes. While the beds were comfortable, the location also felt inconvenient and out of the way. Overall, while the staff did a great job, the room conditions and unavailable amenities did not match the price paid. I hope management takes this seriously and makes improvements moving forward.