SpringHill Suites Phoenix Tempe Airport

The room was very spacious and easily accommodated my spouse and I, my mom, and my son. The free breakfast was really good, especially the waffles! We were staying here 1 night before sight seeing through Sedona and the Grand Canyon.

The only thing that was a little bit inconvenient was that the pull-out bed was at the narrow part of the room, so it blocked the way between the other sleeping quarters and the desk. It would be great if it was easier to move things around a little bit.

Nothing was good

Bed bugs in our room , blood stains on the bed sheets. The light was flickering the whole time when it was on. The glass shower was dirty .

I had to request to be moved to a different room. After being gone all day when returning to my room it' reaked of the smell of marijuana like if somebody had sat in my room and smoked. I I went down to the front desk and the gentleman moved me to a different room. I was not able to get my belongings until the next morning when I went to the front desk a new person was there she was not friendly it was business as usual. She never apologized for the inconvenience. I asked for any type of air freshener so I could spray before I enter to gather my belongings she said oh we don't have spray only housekeeping has spray. She didn't offer to go an extra step to get me some a housekeeper was standing right behind her. They never offered a discount . And I never once heard I am sorry for the inconvenience!!

Been more compassionate and friendly!!

Very clean! Great customer service.

Shower head, it was to fast and water streams was too thin.