201 Hideaway beach 4 beds - pool&spa

House is perfectly located for Disney and universal. The whole estate is beautiful, secure and clean. The house is spacious and the pool is lovely.

Unfortunately I had several problems with this property. Whilst a beautiful house it is in desperate need of a DEEP clean and basic renovations/ upkeep. A lot of broken items including the netting which surrounds the pool which allowed a snake to enter during our stay! Not ideal with young children. Also states in the description the pool is heated - it is not. We only found this out a few days before our stay where they wanted an additional $40 a DAY for heating. At that point it was too late to cancel my booking. When I tried to voice these concerns there was no genuine apology from the host/ management agent and I got complete silence when they were approached by booking about a partial refund. In the end booking stepped in and forced a partial refund.

The house was very well appointed, with all the cooking equipment that you might need - except a cutting board for bread, and a tea towel - minor omissions only. Comfortable seating area with TV. Great washing and drying facilities, copious clothes hangers. Lovely pool. Pool towels were provided. Resort as a whole was lovely, quiet, and no delays on getting back in at the end of the day.

More mugs would have been good, there were not enough for a party of 8. Checkout at 10am, although standard, is a little early.

We enjoyed our stay very much! We would have liked to have washcloths and more toilet paper, but overall the accommodations were very nice.. the location

Pool

No complaints

Nothing

The day before we were set to travel we found out that the owner wanted to use the house themselves. We were traveling from 18 hours away by car. Booking.com found us a smaller home and luckily we didn’t have to lose our money with the disney tickets and all the arrangements we made Just a horrible thing to do to us for Christmas

Perfect location. Excellent, gated resort. Excellent resort Communal areas included a heated pool, poolside bar, gym, cinema room, small games room, and attraction ticketing office. Very good Automatic AC with programmed sleep time temperature hours. Good, heated SPA in the pool The pool was cleaned every Friday. The Villa was fully equipped, though a full ironing board would have been better than a tabletop board unless I did not find it.

The villa needs a refresh as it looked and felt outdated. The villa needs a very deep clean. Poolside furniture is filthy and rusting away. The table leg has broken from rust. We never once used any of it. There are lots of light switches that do nothing. PIN code door entry was good, I'm not sure if this would deadlock, but to be more secure, PIN code and Key would be good. Some table lamps in the rooms are not working. TV remote controls were not in the correct rooms and some were missing batteries. We like background noise when in the house. The room with a double bed was dark with no ceiling lights, a small window, and only one table lamp.

The Villa was wonderful. Spacious with lots of storage space and had everything we needed. The beds were comfortable and the villa was clean and located in a lovely gated community with a clubhouse that had lots of amenities. The pool was very nice and was just the right temperature. Plenty of outside seating too. The gate keepers were very friendly as was the lady at reception The laundry worked well and there is a games room aswell. The showers were hot and towels were provided. We highly recommend a stay here and we will definitely tell everyone about it. We will stay again for sure.

The only suggestion we have is that we would have liked a BBQ.

The pool