AmericInn by Wyndham West Burlington

The tub backed up during ing a shower. We were able to move to another room after that experience,however .

Only bad experience was the plumbing problem.

Nothing

It wasn’t clean

Location

Unclean, commons were not vacuumed during the entire stay. The room was not vacuumed. Had to go down to desk to exchange towels after 4 days. Visited with front desk to hear "it is tough to get help in West Burlington".

Guest laundry Sausage links 2 mornings for breakfast Fresh made waffles

Missing sausage breakfast on day 3 Had to ask for fresh towels on day 3 Low water pressure in shower

The beds where comfy.

Needed clean sheets before using them. Receptionist Def hates his life. Always had to look for him. Had to clean our bathroom before use. Hot tub sealed off. At most they make beds between guest! Would not recommend this hotel. Everytime we were out if our rooms people where complaining about their rooms.

I quite liked the pool, breakfast was good and lobby was clean

The Hot Tub in the pool area was closed and that was one of the reasons I choose this hotel, the restroom in the pool area was gross, not clean at all. I paid 172.48 for a deluxe king suite and it was not clean, I found a taco bell packet under the bed, the jacuzzi was dirty, I had to clean it before I could use it, the mattress on the bed was worn out and had a significant dip on one side, the shampoo bottle in the shower was dirty, the counter in the bathroom wasn't clean, I requested extra pillows and a fan and was told they had no more pillows and no fan, the exterior was clean at the front desk entrance but the other entrance there was a beer bottle in the parking lot and cigarettes butts everywhere the picnic table by the grill was horrible, you couldn't sit on it cause it looked like it would fall apart, I was charged an extra 50.00 incase we damaged the room and had to report cigarettes burns on the side of the tub that were there before our stay so that we were not charged for it.

Staff were excellent!

Needs some exterior repair! That makes a difference when people drive up though when you get inside,expectations are elevated!