Best Western Big Spring Lodge

Breakfast👍

The location is peaceful and quiet. The bathroom area of the room was very clean. The bed was soft and comfortable--exactly what I love! The microwave and fridge were perfectly clean. The room appeared clean in general, but there were several ugly stains on the bedspread and chair. I wonder if the rooms are ever deep-cleaned. Also, some of the outside lights at the main entrance are out and some blink on & off. It makes me wonder if the motel is being properly maintained.

Not lots of options in Neosho, MO. This is easy access to the interstate and close to Walmart and coffee. Good enough for a quick overnight.

Julio, the evening desk clerk, was Amazing! We had trouble with tv remote and he handled it wonderfully with a smile!

A little difficult to find.

We stay here a few times a year. It is always good but this most recent stay seemed like they have improved even more with the cleanliness and staff!

Clean, friendly & quiet!

Check-in was very slow, and then the deadbolt on my door didn't work. And the carpet was dirty. I had to wait quite a while for a new room. The deadbolt worked and the carpet appeared clean in the new room, but the chair was stained. It smelled a sour dirty smell that I think came from the chair or carpet. The motel location is very quiet, but the people staying near me had a very noisy child.

I spent a night at the Best Western Spring Lodge in Neosho while I was attending a conference last weekend. What a delightful time! The Big Spring Lodge is not a high-end luxury hotel, but for a mid-range hotel I felt extremely pampered. Cypriana handled my reservation, and took every effort to ensure I received the best room at the best rate possible for my stay. Julio at the front desk checked me in, and was truly welcoming as he explained all the necessary details of the hotel (how to access my room, how to link to the free wi-fi, breakfast room hours, etc.). My room was perfectly situated on the second floor--on the side opposite the highway, it overlooked the pool, and was away from the elevator and ice machine. The only noise I heard during my stay was from the folks using the pool, and since it closed at 10 pm that was not a problem. My room was quite large and well-furnished. In addition to the king-sized bed, I had an armchair with ottoman (very comfortable!), a work desk with ample plug-ins for devices, the bureau/entertainment center with plenty of drawer space, the TV, microwave, and refrigerator. (The refrigerator worked quite well, which I appreciated, as I was traveling with food for the conference in the morning.) I was able to access the free wi-fi without difficulty and it had good speed. I really liked the layout of the bathroom, with the toilet and shower in a separate room from the sink/vanity. There was ample counter space at the vanity, and plenty of places to hang towels. The coffeemaker area was well-stocked with teas, coffees, and such, and the individual soaps and toiletry items were appreciated. The shower pressure was excellent, and the thermostat for the A/C was easy to understand and operate. Everything was quite clean and smelled fresh. The breakfast area was stocked with all the usual offerings of hot items, waffle maker, cereals and breads, milk, juices, coffee and tea. It was good to have a hot and tasty breakfast to start my day! And the staff member overseeing the area ensured that all items were constantly available and the area was kept clean. I looked in on the fitness room, and it had several options for aerobic exercise as well as a weight machine. I appreciated the distilled water dispenser and filled my water bottle several times. I swam in the pool, and it was the perfect temperature and extremely refreshing! I did find my mattress to be quite soft, which is not my preference, but it was not uncomfortable. Also, some of the towels seemed to be getting a bit thin, but there were several to choose from. The hotel is in a good location, just off Hwy 60, and the property is well-lit and cared for. Aside from the road running behind the hotel, it's not a walkable area, but I felt safe. A car would definitely be necessary here. I only wish I'd had more time to spend at Big Spring Lodge! It will definitely be my choice on my next visit to Neosho or the nearby area! Thank you for a lovely visit!

Friendly staff in a clean, quiet hotel.

The staff was very friendly. Hotel was clean.