Econo Lodge Newport

Home less needed a room.

Area was quiet considering on the main drag. No problem with parking and very safe.

Was a little crafty due to AC hole on wall not insulated.

Upon entering the first room, we were shocked to find it in a state of disarray, with trash on the floor, empty cans on the side tables, leftover food boxes on surfaces, and the bed, which had been used, with pillows and sheets visibly disturbed. The bathroom was also in a disgusting condition, with used towels left in the tub and hair present in the shower area. We immediately returned to the front desk to report the issue. The staff apologized and offered to move us to a different room. Though I already felt uneasy, we accepted the second room, as it was just for one night. The new room appeared clean, so we left our luggage there and went out for sightseeing. However, upon our return around 10:30 PM, after showering and settling in, we noticed that the air conditioning was not working. The room quickly became hot and uncomfortable, with only a small standing fan available. We attempted to contact the front desk, but the office was closed for the night. To make matters worse, the room next to us was boisterous, and we ended up getting no sleep at all that night due to the heat and disturbances. We checked out as early as possible the next morning, completely dissatisfied and exhausted. This experience fell far below acceptable standards and did not meet my expectations for a property booked through American Express. I do not believe I should be charged for a stay that failed to meet even basic cleanliness, comfort, and service expectations. We left early with trauma.

Bathroom was extremely small. You had to fully shut the door to sit on the toilet. If you're tall or fat you won't fit at all..

The room appeared to have been recently updated. It was nice and clean, the only downside was that the bed was hard and made noise every time you moved.

I was personally harassed by the immigrant housekeeper upon check- in and In the morning before check- out. There was no reason for her to bang on the walls or knock on my door to offer towels when I was a check-out. She just seen a single white female and decided to take her lack of immigration status out on me.