Hampton Inn & Suites Columbus-Downtown, Ohio

It’s in the center of town. We loved the staff, our room, the breakfast and the parking garage was definitely an added bonus!!!

N/a

Very nice staff and clean facilities. The breakfast was really good and they had Great options. I Will definitely stay here again whenever I’m visiting Columbus.

The closeness to the place we needed to be.

The lobby had 24hr coffee, hot water, tea, and honey.

Nice location, Valet parking!

Got into our room and the bathroom looked like it had toothpaste all over the wall

I hate to leave a bad review of any business but I am highly disappointed. I am a Honors member and I booked directly with the hotel. I was told that my Honors Member rate would be booked for the full stay. At check in, the reservation I made was not even for the correct number of nights. I booked for Wednesday thru Sunday but they only had my block of rooms for Wednesday and Thursday. We were told to come down and check out and check back in the following day. When we came down in the morning to take care of this, that front desk person said we should not have had to check in and check out and move rooms even though this is what we were told upon arrival. We then find out that our rate has gone from $187 to approximately $500 a night for the remaining stay. Of course we are shocked. We went to speak to the manager and he was not willing to meet us in the middle to find a solution. He gave us a hard no and said you won't find another hotel in this area for the remaining days. We found another hotel, three rooms left and did not stay and found other accommodations. I think there were enough issues with our reservations and being told a different story depending upon who we spoke with that the hotel. It is unfortunate that they seemed to not care to loose guests and two rooms. I am truly floored by the switch and bait and also that management/staff really seemed to not be bothered. We might only be 6 guests total but they just lost customers who that will never book with this hotel chain again.

Hyvä sijainti lähellä jääkiekkoareenaa. Vastaanotossa Clifford oli mukava ja toivotti ystävällisesti tervetulleeksi.

Aamupala ei ollut mikään erikoinen, mutta nälkä lähti kyllä. Voisi olla vihanneksia enemmän.

Nice downtown hotel near many restaurants. Room was spacious and well equipped. WiFi and TV worked well. TV was huge.

No extra blankets in room. Breakfast was average. Bagels were stale and the “omelette” were awful. Water was not given to us as Hilton Honors guests.

We love this hotel have stayed here multiple times. The restaurants around the hotel and convenience to the convention center are top notch. The staff is amazing as well.

I'm not sure what the heck was going on but it sounded like drag racing at a club in our room I spent a decent chunk of change for a nice hotel, in a great location but was very disappointed by this. They did end up moving us rooms at 10:30 pm that night as we had to be up early the next day. It's just a bummer that this happened because the staff, facilities and location are awesome!