Oceanside Marina Suites

view in the room was stunning and the hotel staff was welcoming.

The room did not match the photos I was sent after booking. The bathroom connected to bedroom in room was in dire need of renovation. The shower head was horribly overly powerful or at a trickle and in poor condition. Getting it to not be overly hot was a constant effort. Too hot to too cold repeatedly. Super loud sea lions kept us awake all night.

The location is great.

The room is dated. The shower curtain was missing and my partner reported it and they initially told us they will send maintenance the next day to fix this but we were leaving early so that wasn’t going to work out. We asked for a new room but they went looking for a curtain and gave it to us to install. As we were trying to place the curtain rod up, white flakes from the shower were coming off the walls. Looks like they painted the tiles to hide scratches. The room was stuffy and there was no fan in the room so we slept with the window open. people were talking right outside our window late at night and kept waking us up. Definitely not returning.

The view

My family & I reserved a week stay and were evicted after only one night due to alleged “noise complaints.” The first complaint involved normal family activity, a toddler moving around the room. The second occurred when we briefly returned to the room late in the evening, ate for about 15 minutes, and then went to sleep. At no point were we engaging in excessive or disruptive behavior beyond what would reasonably be expected in a hotel environment. Earlier that day, hotel staff gave us permission to have drinks at the pool area as long as drinks were poured into cups they provided. We followed these instructions by bringing the drinks and pouring them into the cups provided. Despite this, Diane approached us at the pool & began yelling that no glass bottles were allowed in the pool area. I calmly explained that we had been told we could pour the drinks into cups, and we were actively doing so. Diane responded in a hostile manner, stating, “How hard is that to understand? No glass bottles at the pool.” They did not clearly communicate that glass was prohibited, and instead only instructed us to pour beverages into cups. This interaction was unnecessarily aggressive and unprofessional. Before we had the opportunity to fully comply by returning the beverages to our room, we were asked to leave the property When we addressed the situation with hotel management, they refused to provide any refund for the unused nights, despite the eviction cutting our stay significantly short. This felt both unfair and inconsistent with reasonable customer service standards. Being removed from a paid accommodation with little warning, under circumstances involving normal and permitted behavior, caused significant inconvenience for my family.

Excellent location. Renovated room are great. Some rooms are not yet renovated so be aware.