Comfort Suites Portland Southwest

Good location close to Mall and Downtown by car.

It was conveniently located. The beds were comfortable, and the hot tub and pool was a great way to unwind after a long days travel.

The wall paper seem to be peel at every place you looked.

Location

Bathroom was clean at least, good breakfast, staff addressed problems and needs quickly. The housekeeper tucked in my daughter's teddies I thought that was cute.

How do I even start. Apun arrival I immediately noticed the lobby was small and dingy part of the wall was coming apart behind the desk it just didn't look nice especially as a first impression. I get to our room and look around first I see that a bench that was broken and duct taped back together.. just kind of tacky, the couch was dingy and dirty looking same with the curtains but what really upset me was the crusty yellow stains on the top of the bedding and literal pubic hair on the inside wrinkly sheet. I suspect that it wasn't changed and just made up from the previous guest (a common lazy housekeeper trick as I am a former housekeeper) also the literal food dried on the wall next to the coffee pot the filthy pool area (I noticed a bandaid on the floor next to the hot tub on Monday and it was still there Thursday despite me telling the front) bandaids on the ground in front of the elevator. Filthy handprints on elevator. It's unfortunate because the staff was kind and the area and the building not being maintained I could get over but they definitely need new housekeeping staff because the place was filthy parts of the building weren't even being touched such as the pool area which really should be being maintained every single day. I wouldn't stay here again I was disappointed that I couldn't get a refund and go find another hotel.

Good choices

The parking lot is very hard to park in

Check-in was quick and easy. I liked that our room was clean and spacious. The bed and pillows were confortable. Breakfast was also good, scrabble eggs, sausage, french toast and coffee.They also had other breakfast items. The indoor swimming pool was a plus. The only negative thing was that there wasn't enough bath towels in our room. We only had 2 bath towels and we were 3 persons.

It was nice and comfortable. I wish there was a bigger selection for breakfast, but overall, it was great

Had to wait a few minutes because nobody was at the front desk. They were nice, though.