Holiday Inn Express Fairfield by IHG

Great , we will be back . No questions asked . This is our 3 stay and we will be back.

Room smelt like cigarette smoke even though it was a non-smoking room

I loved the room itself. Very comfortable and clean, had everything we needed.

The toilet seat was super loose, almost like it would fall off. Also we went swimming there was a light fixture floating in the pool that the night shift front desk clerk just brushed off.

Check in was fast and easy

The room was not cleaned very good. There were crumbs under furniture something on the bed frame base, stains on carpet, fingerprints on the picture frame

All

Nothing

I was charged twice for my room and had to call several times to try and get it resolved. It still is not resolved.

The breakfast was pretty great with lots of items like bacon, scrambled eggs, Greek yogurt, pancakes, and delicious cinnamon rolls. The bed was fairly comfortable, and housekeeping came daily with fresh towels and sheets.

Almost all of the electrical outlets did not work in my room, and some of them will turn off depending on what lights you turn off. The lighting controls were scattered all over the place and abysmal. It was impossible to get the lighting to be just right.