Holiday Inn Express Vancouver North by IHG

Staff was informative and attentive!

Front desk person was helpful in storing luggage for a couple hours.

The property was the second holiday inn we have stayed at for this trip. The staff was always helpful, and the cleaning staff was always busy and did good work. The gym and pool were just fine for what we needed. The morning breakfast and coffee were always well stocked and varied Our literal biggest hassle was the key cards never working. During our two days there we had to get rekeyed 6 times. The last time we were told it was a bad batch of cards they were trying to get through. Maybe just toss that box and use the ones that work? On our last day there was a line of ants in the kitchen. Not pleasant, but even less so when my wife found them crawling all over her after breakfast I don’t know if this was just an owner that’s cheap and doesn’t want to fix small things or what it might be but don’t take this as any kind of indictment against the staff there. Always helpful and always pleasant

As soon as I walked in the room it had a clean smell, beds were comfortable & Breakfast was really good

Room service lacking alittle

Our room was spacious and had a little chaise lounge which I enjoyed. The front desk was helpful when looking for dinner. It was very comfortable and the location was safe and clean

Schöne, grosse, moderne Zimmer, zwar noch mit Teppich, aber sauber. Das Bad gut beleuchtet und genügend Platz. Frühstück war Ok für USA

Double queen room with sofa is quite large. Very clean. Breakfast is good.

No EV charger on site

Everything was great.

The bathroom sink was missing the lever to turn on, making it unusable. I was trying to figure out if it was a touch sensor but the lever was broken off. No maintenance available. So my only water source for the whole night was the shower. I don’t understand how the housekeeping staff missed that while cleaning.