Bodysgallen Hall and Spa

Cottage n view

Breakfast paid £57

Lovely facilities and food was amazing. Beautiful surroundings

Warm welcome, nice big room in a cottage, amazing, well-kept park.

The staff were wonderful. Food ok.

The engine room was very noisy from cottage above. Cars outside were coming and going lots on noisy Gravel , i’ve been to better and much less payment

Such a shame, incredible grounds but massively let down by the service. As someone who travels extensively, most of which in premium establishments - this was one of the most disappointing stays I have had (Room, Afternoon Tea & Spa) - The greeting was inappropriate, only ever acknowledging me, never my fiancée (as if she wasn't there) - The room was very very tired. I totally understand the constraints with the National Trust / listed building. However the room was very tired, extension cables around, alarm clock from the 70s. The cherry on top was at very high cost for a double bed - this ended up being two mattresses pushed together, absolutely no excuse for this - We ordered afternoon tea, after sitting there for 20+ minutes I had to go to hotel reception to seek someone out to take our tea order. This was very surprising considering there was total 6 customers total there at the time. After this it was simply "which tea?" - service was very poor for this. - We eat there for dinner. I ordered lamb and was asked how I want it cooked, I then said rare please - pink. However, I was given some of the most overcooked lamb I have ever eaten (see pic) it was then begrudgingly changed. Restaurant manager was very rude with this. - For breakfast we were sat next to multiple dead flies. Rather than apologies from the restaurant manager we were told "this is simply nature". I would expect this at Wetherspoons, not for £30pp - They charged us twice (rectified after complaint)

Location and food

The room was tired and so was not good value for the money we paid.

Wonderful view of Snowdonia from our room, peaceful and beautiful gardens. Relaxed atmosphere with attentive staff and guests who were also appreciative of the historic location. The weather was bright and sunny so that made a genuine difference to our appreciation of the local area,

Minor niggle - the spa was some distance from main building so that was a little off-putting.

traditional and unspoiled. Wonderful location with magnificent views. The gardens are really interesting