Cape Town Hollow Boutique Hotel CBD

Friendly staff

The lack of plug points or usb points near the bed for charging a phone.

Nothing

Aircon not working in room 503 I had to fix the telephone in room 503 as the cord kept.coming off. At times telephone not working at all. Bed not comfortable. No smarth TV.

The location and surroundings, it was clean, beds were comfy and the receptionist was friendly.

The wifi was very weak, I couldn't even have a phone call on whatsapp. Our aircon was set on a timer or something and everytime it switched back on, it made a terrible, rattling sound. Eventually we had to turn it off because it made it impossible to sleep. The pool area can also be given some TLC with small things like putting plants in the empty planters, providing towels, re-filling the empty shower gel container. TVs can also be upgraded as the quality was very bad.

Excellent breakfast. Great location for the Company's Gardens and Kloof St. Easy access for trip to Table Mountain and Signal Hill. Free shuttle to the V&A Waterfront was a nice bonus.

The room was noisy. We had a mountain view room on the 2nd floor. Hence the view was restricted by adjacent buildings. Also, being directly above the entrance meant for a lot of noise, in addition to the traffic noise. Apart from the noisy room, the bar / lounge area was not very convivial.

Location

Food

The view of the table mountain and the free shuttle to the nearby mall.

Upon entering the property there is smell of kitchen food at the reception even inside the property. At times it was a smell of old cooking oil. Additionally the curtains in our room had a lingering smell of dust and the tile in the shower was not clean as well. The breakfast menu was displeasing too.

Excellent location, right across from a large gorgeous park (Company Gardens). Amazing view of the hills. Comfy bed. Powerful air conditioning and friendly staff. Very clean and safe rooms. I would stay again!