a&o Antwerpen Centraal

G Geen teveel.lawaai

Sinds woensdag tot nu zaterdag niks warm water.leuk hoor niet kunne douchen.vind dat ik op zen minst wel een deel.van geld terug krijg...en heb bedwantsen gezien.

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I liked the check in organisation and the hall and the tranquility in the rooms

First, the tourist tax was not included in the advertised price and had to be paid at reception. I was not prepared for this extra charge. Second, there was no hot water during my entire 3-night stay. Imagine spending the whole day sightseeing and then not being able to take a hot shower when you return. We checked out and the problem was still not fixed. Third, there is no terrace or common area where guests can relax, have a coffee, or meet and talk with other travelers. Finally, one of the two elevators was out of service, apparently due to construction work. This meant we constantly had to wait for the remaining elevator and often had to stop on multiple floors just to reach the reception level. Overall, these issues had a significant negative impact on my stay.

Staff was really kind and professional. Front Office Manager Mariam and receptionist Katherine did a really good job.

I really wanted to enjoy my staying at this hotel, even by knowing from reviews that it has some problems. Unfortunately, everything that I read was valid. Not a very clean bed sheets, not a very clean bathroom. Not a really comfortable facilities of the room itself including the beds. But for the price of one night, I guess, it can be reasonable for someone