Hotel Avenida Palace

Bkfst was excellent

The real deal - an old school, totally charming hotel with a staff that could not be more professional and courteous. My room had a huge living area, a comfortable bed chamber and a large, well-functioning bathroom. Amenities galore and a great bar. The location is touristy, but Lisbon is a very walkable city and I enjoyed visiting local neighborhoods o n foot.

We started here for a long weekend break. Staff were excellent from the moment you entered. We booked a suite overlooking the square. Beautiful room with a great view. Breakfast was fabulous every morning. Excellent hotel

朝食のエッグタルトが好みの味で美味しかったです。

Daily Breakfast Fabulous!!

מלון הכי טוב ששהיתי בו יחס של מלכים ארוחת בוקר עשרה כוכבים

Unfortunately, the condition of the rooms was extremely disappointing and far below the standards expected from a hotel of this category. We were allocated two rooms, both of which presented serious maintenance and hygiene issues, including: Bathroom door locks that were almost broken Carpets that were visibly dirty Scratched and damaged walls Wardrobe paint missing and furniture in poor condition Persistent unpleasant smell coming from the toilet Overall, the rooms were in bad shape and did not correspond to the quality advertised on Booking.com. This significantly affected our comfort and our experience during the stay. In addition, we experienced an unpleasant and disappointing situation with hotel staff. Our son was not allowed to drink a tea that did not belong to the lounge bar, with staff stating that this was “hotel policy.” This rigid and unwelcoming behavior was surprising and inappropriate for a hotel claiming to offer 5-star service, and it further detracted from our stay.

Unfortunately, the condition of the rooms was extremely disappointing and far below the standards expected from a hotel of this category. We were allocated two rooms, both of which presented serious maintenance and hygiene issues, including: Bathroom door locks that were almost broken Carpets that were visibly dirty Scratched and damaged walls Wardrobe paint missing and furniture in poor condition Persistent unpleasant smell coming from the toilet Overall, the rooms were in very bad shape and did not correspond to the quality advertised on Booking.com. This significantly affected our comfort and our experience during the stay. In addition, we experienced an unpleasant and disappointing situation with hotel staff. Our son was not allowed to drink a tea that did not belong to the lounge bar, with staff stating that this was “hotel policy.” This rigid and unwelcoming behavior was surprising and inappropriate for a hotel claiming to offer 5-star service, and it further detracted from our stay.