The Playford Adelaide - MGallery

Necessary basics for any decent hotel are there: clean, comfortable, space to move but beds a little hard. After having trouble navigating the QR code room service menu I dialled for assistance as instructed by the TV. Rang the shown 'assistance' number twice - no answer. Ended up using the external line to see if I could raise anyone, again trying twice. No answer. Went down to find the only person on the desk was with someone so I went to the restaurant and was cooly greeted when I described my situation, stating I just wanted to cancel the order altogether. Next morning we discovered the crowded and understaffed breakfast area - strange considering a conference was on so one would think management would know enough to increase staff due to this. The area looks great, on several levels but the buffet area is dangerously cramped resulting in two spills we witnessed as people tried to navigate by each other with plates of food. The servers maintained a personable and friendly attitude despite the fact that they were severely outnumbered. We won't be returning and if you decide to do so, I wish you well but I strongly suggest you go elsewhere for breakfast at least.

Well appointed and spacious room. Great swimming pool and gym. The food and service in the bar was excellent, too.

Sadly, we ordered room service that took almost an hour to arrive and it was overcooked and cold. It was so disappointing having eaten in the bar earlier. We complained and received an apology and were offered wine which we declined. A partial refund would have been better given how terrible it was and the high price.

Love the place and the service

Na

It is really a boutique hotel.

Just the loft room internal stairs a bit much going up and down at a while

Clean , comfortable, close to tram and city centre.