Comfort Suites Milwaukee West

I have always stayed in this hotel when it was Hyatt place. It was a great place to stay and close to my family. Now it changed owner. The new owner still keeping the hotel at the standard of Hyatt place, the swiming pool was great. breakfast consist of sausage, eggs, waffles, cereals, muffins, banana, bagels, etc. Hyatt provide more variety of hot breakfast. But I think it's still decent over all. I was a little disappointed, I reserved a King size bed with a rollover sofa. they only gave me 4 pillow and when I ask for 2 more for my kids they refused, they only give me 1 additional pillow. There are no extra blankets for my other two kids.

The property offered breakfast and that was convient.When checking in we were given rooms on separate floors due to how the Expedia representative booked the reservation. The girls room was on the first floor. I had to clean the restroom because the toilet seat and floor was dirty (I pack cleaning supplies), due to chix crumbs being on the carpet in the sitting area I asked for a vacuum and was given one. I checked the pullout couch the sheet was dirty and stained and there was chips and donut wrappers with the remaining product still in them. When I brought up my issues to the front desk, the young lady apologized, took a video the vacuum and left the room (did not pick up the opened uneated food packages (crazy) and true. The lights in the pool area were completly off except one round light on the 3feet side of the pool and I was advised by the same front desk lady that maintenance will not come to repair a issue like that at that time of day (about 8:45pm) the poole had about 20 children swimming happily in the dark, a serious liability and unsafe for children so I did not allow my children to stay in the pool (I was the mean parent) I booked this hotel for the breakfast to save money and for the pool for the children. The carpets in the rooms are so stained it's crazy and the sheets on the beds do not fit we had to keep replacing the sheets because the corners would not stay. Check around before booking this location.

There’s was hairs in the sink .mirrors where dirt table leg was broke almost fell off when I sit there to eat .

When checking in,

Ordered to rooms for 4. All wanted are own beds. The 2 rooms were literally at separate ends of the hotel. Not impressed with the thoughtfulness of 4 people traveling together and separated that far apart. Might as well of stayed at 2 separate hotels.

Walked in and stayed for 10 mins while I booked a different property. The pool area had a huge hole in the glass, entire hotel smelled like cigarette smoke and marijuana, huge stains on the carpet in the rooms, beds very poorly made and fitted sheets not pulled down to cover the mattress, old/run down and not in a good area of town. Would not recommend.

You get what you get. For the price it is what it is.

Very nice up to day breakfast was good. Friendly staff nice environment

Qq

Thia hotel is beyond terrifying and terrible. I am a woman traveling by herself. The hotel had vagrants hanging out in the parking lot! The front desk was a mess and the cleaning supplies were at the elevator. I asked for a cancelation which they would not do. But I didnt stay there. Too frightened to stay by myself.