Halekulani - NO RESORT FEE

The pool beds and service

The tiny beach area, the inability to have a drink in either bar area as they were full!! The bath towels were too small The hotel is significantly overpriced for what it is

Everything!

Nothing

We had very high expectations of our stay at the Halekulani. We had eaten here numerous times over the past few years and always had good experiences which had tempted us in to staying at the Hotel on our next visit. The Rates are high and so we did worry whether we should consider the stay good value for money but immediately we arrived our minds were put at rest. Check in was friendly fast and efficient and we were given a lovely room overlooking the pool and Pacific Ocean. The room was clean and comfortable and had a luxury feel. The air conditioning was working well and the bathroom was large and well supplied. Each day House Keeping took care of all the details and we felt very well looked after. We ate in House without a Key multiple times where we thoroughly enjoyed the evening entertainment (and the Mai Tai's) and the Sunday Buffet at Orchids restaurant was as good as we remembered (though a little disappointed the price did not now include a welcome glass of Prosecco though we had booked it before they changed this option. Minor detail though and it did not spoil our experience. The pool staff are very attentive and although a busy hotel there seemed to be enough sun beds each day. The staff generally were very professional and friendly and the entire Hotel felt quiet and relaxed the entire time despite being busy and being in one of the busiest parts of Waikiki. We cannot wait to go back !

It is the peaceful calm that makes this hotel stand out. The staff are very respectful and friendly. Their role is to make your stay as good as it can be.

Our bathroom setup where the shower over bath, not good as we age