Best Western Plus Plattsburgh

Very nice and helpful service staff

The rooms were not fully serviced and I had to ask several times to get it partially cleaned and provided fresh towls.

The staff were uncaring, unprofessional and made guests like we were bothering them when to ask basic or simple questions. Seems the maid staff if grossly understaffed. My room was very dark and dank regardless it was next to the pool.

I brought in a group of 4 rooms for a total of 21 nights, the service to the rooms was inadequate and mostly lacking. The hotel staff were not friendly having no people skills. The hotel is old and very much In Need of major repairs, I have stayed here several times and it has never been this dingy and sad. Extremely disappointed, the only better side is the restaurant 99 next, staff there know how to treat people.

It was a good location.

We paid double what others paid who booked directly with the hotel.

Super bon déjeuner. On a beaucoup apprécié le restaurant annexe à l'hôtel.

I loved how big the room was and that there was a ping pong table!

The only thing I didn’t like as much was the couches and chairs were really hard. You could sit on them and they wouldn’t go down at all.