Spark by Hilton Guelph

Clean room, friendly staff.

Good for the price

Very clean, and helpful staff. Would stay here again.

The room was very clean. I look forward to the breakfast in the morning.

It was comfortable and clean

had a great stay

Clean toom

Check in starts at 3pm. I had called the same day that I was arriving at noon I had called them telling them I wouldn't arrive until midnight. Given that you need to be out by 11am. My 2 beds were made and seemed somewhat clean. The tables in the rooms weren't, covered un something sticky and brown. The bathroom was also not cleaned. I took video and pictures of everything's as I insepct everytime I go to a hotel. I brought it to the staff's attention in the morning. They apologized and her words exactly "thank you for letting us know, unfortunately we were fully booked and it's hard to get to all the rooms and do a thorough check" i was beyond annoyed. Check in starts at 3pm i came and arrived shortly after midnight. They claim theu didn't have enough staff to do thete iobs and clean after other people had been there. They had from 11am and on to check that room and clean it. I was not happy about it.

We were just there on a overnight trip to meet up with family. The hotel is very nice, clean and quiet.

Had booked a room through Expedia, however, when I arrived at the hotel, the reservation had not reached the hotel’s reservation system. The Front Desk staff was not very warm or welcoming. After a quick call to Expedia things were sorted out and I was able to get into my room. In regard to my impressions of the property and my room; there is a track the sliding glass door moves on, which caught the wheel of my suitcase and I almost had a fall, a sign would be nice to warn guests. Regarding the room, it was very clean (aside from bath tub which had a few hairs and some grim on the sides as well as a broken drain plug). The room was very modern and beds were comfortable with lots of pillows and blankets. I did not see a coffee maker or ice bucket in the room. It was a quick stay for me so I can’t speak to the gym or pool areas. Check out was quick and easy with no hiccups or wait time. I would definitely stay at the hotel again if I ever end up in Guelph again.