Kivotos Mykonos - Preferred Hotels & Resorts

I stayed there for one weekend in September. The place is great, the rooms are big and comfortable. Staff is polite and friendly. Food is great. My overall experience was very good and I totally recommend the hotel for everyone that wants to have a great time in Mykonos and live an unforgettable experience there!

The hotel was highly rated and the staff was very helpful but the property needs to be upgraded to give guests a better experience. The bed was very hard, the toilets were in poor condition and the spa needs to be improved.

We had a great time at the hotel and although on close inspection it looks like it needs a bit of an update it is made perfect by the great staff and location. The main pool area is great and having your own private beach is an added bonus. Would definitely stay here again and would recommend it to family and friends.

Drivers were great and gave good advice about things to do around the island

Great service hotel. The staff makes you feel very special. The rooms are very outdated especially the bathrooms. We were upgraded to a suite which was fantastic but it still felt small because the bathrooms are very small. The decor in the room looked very cheap.

We arrived to a warm welcome, tour and glasses of prosecco. We really loved the service and food at this hotel. We had an issue with some things in the room we were first given (it was an upgrade which was so nice), but bed was horrible, and blow dryer didn't work. After informing the staff of our issues they quickly found another room for us and moved all of our things. They couldn't have been nicer. I definitely think the service and food at this hotel was 5 stars. The second room we had was also really modern and the bed was so much better. The pool is so nice and the wait service there is awesome. The free breakfast was also so good and there was something for everyone. They even made us iced coffees every morning as extras! The only other things negative was there really is no beach but it is a 10 euro taxi ride to a nearby lovely beach club Nammos. The other thing was waiting for taxis. I wish they would have a car or taxi on call always. It wasn't a long wait, but since nothing is in walking distance they need to offer better means of transportation. The said maybe we should rent a car but after seeing the roads and drivers we felt it wasn't the best idea. Overall we loved our stay here and would definitely recommend it!

The attention to detail in room, artwork and landscaping is very impressive. The staff was very helpful and attentive to all requests. The front desk service provides a welcoming meeting which provides helpful information on all amenities provided by hotel. The initial impression is of a quality, top level hotel and this theme plays out throughout the whole visit. Would recommend highly to travelers that want more than the standard expeirence.

The hotel overall is very nice. Staff were pleasant and helpful. Our initial room, whilst very nice in theory with a private pool, is prone to mosquitos and a number of issues with the electronic blind made it very difficult to enter and leave the room. The replacement room was very nice however the bed was very very uncomfortable and not what you'd expect from this type of hotel.

I came to stay at the Kivotos for a short 3-day holiday with my husband. The staff attitude was excellent - it is obvious that they are trying to excel. However, we were given a room where the only daylight source was coming from a transparent glass door in a glass wall, thus, our entire room was exposed to the public area. The only curtains were heavy, so if we didn't want people to stare at us, we could pull the curtains and turn on electrical light. The furniture and bathroom were visibly worn with the bathtub leaking water onto the floor. The worst, however, was the beach: difficult access for swimming because of the rocks and sharp, small stones, the immediate area is well-populated by sea urchins, forcing the intrepid swimmer to take their own chances. The most outrageous thing was not even the quality of the beach, but as we settled on the hotel-owned deck chairs on this beach someone in a neighboring building (not part of the hotel) somewhere above us discharges some waste water which ran down the rocks and terraces, forming a foul and malodorous stream right underneath our deck chairs, pouring over my belongings and shoes. This discharge ran for about a minute then stopped. On complaining to the hotel staff they responded that they have no control over their neighbor's actions and can not help this. They also said that this is the first time anything like this happened. However, in the succeeding days, I could see fresh traces of new discharges at that same location.

Kivitos is shockingly over priced, and thats not even accounting for the awe inspiring cost of food and beverage on site (12 euro bottles of what, simple drinks that are 18 euro - after the exorbitant cost of the hotel). The truth is I can handle cost when you get what you'e paid for, but Kivitos felt run down, the room was small, the bed unimaginably uncomfortable. We were so upset with our lousy first room that we insisted on being moved (after they refused to let us check out and go elsewhere). The second room was marginally better, but the shower didn't work, the walls were stained, there was plaster dust from recent work everywhere, and tiles were missing from the wall. While the hotel staff are all nice, the quality of service and attentiveness is well below what you would expect given the price point of this hotel In many ways it was one of my worst ever hotel experiances despite also being one of my most expensive (we spent over $800 USD per night). I would avoid this spot at all costs.