SureStay Hotel by Best Western Christiansburg Blacksburg

Our only complaint- no soap in bath.

room was clean, bed was comfortable.

Clean and staff was very nice!

Closer to VT and big shops, nice restaurants near by. Good location

Good basic hotel, clean and quiet.

The property is rather old and outdated. The room and bathroom were worn and tired looking. The staff was helpful and the location was good. Overall, fine for the price.

I know we live in a capitalist country but paying almost 700 bucks for this dirt hole for 2 days just because it's move in week at Virginia Tech is absolutely criminal! The room stunk like a greesy turd, it was dated and falling apart, the rug was damp and the room was lit up like a strobe light when all the lights were turned off! Listen, for 80 to 100 bucks a night it's what you expect and I wouldn't be so hard on the review! But to gouge people like they did you have to at least be able to justify it a little bit.. And they really aren't close to justifying anything! If it's the only place left on the list and it's "normal rates" maybe you can get through it? Otherwise stay away! The location was good and the young lady at the front desk was nice! The breakfast was a joke so don't count that into your saved expenses.. You'll be eating breakfast out for sure.

Good location

Nice staff but limited to one staff member at any time so they were overwhelmed, partly because of all of the room problems . They did their best and were courteous .

Rooms low quality. Huge carpet puddle /soggy area next to bed. TV didn’t work at all either so finally asked to switch rooms. New room didn’t have a fridge (we had food) so we had to request one. The next morning we found out the hair dryer didn’t work so had to request a replacement. On last day, calling front desk, realized phone wasn’t functional either so called from my cell. Requested a one hour later checkout. The answer was “no”. I would not ever stay here again. As far as the staff, they did their best, but with the amount of broken/non functioning items, they were too busy. Overall the rooms were outdated as well. Creepy mirrored walls that looked like those dark one way see through windows. I was just severely disappointed that they had so many non functioning items. And I mean, TV didn’t turn on, even with staff help. Refrigerators are not in every room. Soggy wet carpet in areas, Hairdryers didn’t work, phone is on functioning. This would be a last resort desperate measures place to stay if the entire town is booked solid for Hokie events. Buyer beware! (and I am very tolerant, rarely complain)